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I had a lot of people give me estimates. They weren't what I'd pick. BACK was the best. They did an absolutely wonderful job. I've been telling my friends what a wonderful job they I would definitely use them again and refer them to my friends. Tony was extremely nice and kept me informed.
Dan the salesman sold us on the room when he told us the room had a 100% warranty on materials and labor. The materials that go into the room are really good so who wouldn't want a 100% warranty. We could hardly believe it. I ask about any other fees, he said 100% covered. He did not disclose we ha... more
If you have any problems don't expect a call back. They have a lifetime warranty, but if I couldn't get them to help me with the installation, I would hate to see what it's like when I have an issue with the window.
I thought all the gentlemen from the inspector, to the workers, to the estimator, were very knowledgeable, polite, and professional. They went step by step and worked out in the rain and the cold for two days.
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