Would highly recommend Weber Windows to anyone interested in window replacements/upgrades - you won’t be disappointed!
Areas Of Satisfaction - We had just recently finished a major remodel on our house and had all new trim put in and I was understandably concerned that with the new window installation we would have needed to repaint/touch-up the trim. Sam assured me that would not be the case, but I was skeptical if I’m being honest. I should have never doubted him as once Nick and Patrick were done you would have thought the windows had been installed before the trim was put in - amazing!
Recognized Excellence - Sam, in sales, was wonderful to work with. I greatly appreciated his friendly disposition, how informative he was on our options, and his no-pressure style. Nick and Patrick, our installers, were also an absolute pleasure to work with. They were professional, friendly, detail-oriented, and incredibly efficient – their team effort was quite impressive.
Additional Comments - Could not be happier with Weber Windows. The experience was fantastic from start to finish and I would highly recommend them if you’re considering window replacements/upgrades.
Quality of product and installation crew was great.
timely service, professional staff, quality windows
I am extremely impressed with the company and its employees. I found Weber Windows to be a reputable company who met my high expectations of quality service and work ethic. They answered my questions, worked with my budget, provided a quality product with quality installation, and treated me like a person and not just a business transaction. I am very pleased and would highly recommend them.
Quality windows, first-rate service and very competitive pricing
They have a good product.
We just had two Marvin fiberglass front windows installed along with a Provia back door and storm door. could not be happier with the end result. Windows are beautiful and the Weber Team was easy to work with. Sam the salesman was straightforward. Jeff the owner visited the worksite. Pat and Nick the installers were professional and a joy to be around. We will be having more windows replaced by Weber and would highly recommend the Weber Team to any of our friends. Thanks job well done!
We were pleased with them.
They were very professional, and the installers were excellent and very cooperative and clean and respectful to the homeowner.
The entire process from the estimate, subsequent questions I had all the way to the actual installation was very professionally handled . All of the folks that I dealt with were friendly and very helpful. My phone calls were always returned promptly. The went the extra mile in making sure that the unusual framing around my windows was matched correctly. I highly recommend Weber Windows and especially the Marvin Fiberglass windows. They are the only company that I will call for the remaining windows in the house that will be replaced.
Areas Of Satisfaction - The ease of getting it all done.
Current Referrals - Everyone.
Additional Comments - They installed side lights on a front door. Everything is satisfactory.
Areas For Improvement - They didn't really fall short of my expectations.
Areas Of Satisfaction - I love the windows. They look amazing.
Recognized Excellence - Sam and the installers did a wonderful job. Everybody did a wonderful job.
The staff at Weber Windows were professional in removing and installing the windows. The supervisor also came to our home to make sure everything went well, which was a nice touch.
Only disappointment is we want more windows and sam hasn’t scheduled for that. Love sam
Areas Of Satisfaction - The service, installation and windows are absolutely wonderful
Recognized Excellence - Everyone. The installers were wonderful
Everything went off without a hitch. Weber Windows was priced competitively and did a great job. Much better than dealing with Lowe's or Home Depot.
Areas Of Satisfaction - The crew that did our installation was knowledgable, qualified and cleaned up after themselves.
Areas Of Satisfaction - The crew and the quality of work
Areas Of Satisfaction - Sam was very honest with what we needed and very helpful. The installers were friendly and careful to not damage my house in the process of such a large installation.
Recognized Excellence - Sam was great
From the first phone call to the finishing touches on the windows, the entire team at Weber Windows was professional and courteous. The windows are built very well and the installation went smoothly and they look great!
Areas For Improvement - They exceeded my expectations.
Areas Of Satisfaction - The fit and finish of the installed windows.
They were fabulous and by far the best price and quality workmanship.
Areas Of Satisfaction - I was most satisfied with their price. It was above board the best price. Also their workmanship was really good and everything was hand made. It was by far made the best.
Recognized Excellence - I would like to recognize Sam. He did great, also the installers had a lot more work then they expected and it was hard work that they did excellent with.
Areas Of Satisfaction - I was most satisfied with the contact and professional workmanship.
Recognized Excellence - I would like to recognize Jess and Sam
Everything went well. Excellent service and would definitely use them and recommend them again.
Areas Of Satisfaction - I was most satisfied with their promptness and the quality of their expertise.
Recognized Excellence - I would like to recognize them all. They were all amazing.
It was a very nice experience.
Areas Of Satisfaction - It was a very nice experience.
Recognized Excellence - Sam and the installation crew provided exceptional service and were very nice.
Repeat Business - If we have a project in their space, we will definitely use them again.
WORK SCOPE:Many wood windows had to be replaced and several others required professional attention. Hardware and screen upgrades were also performed on a few of the older remaining windows.PROJECT HISTORY:During the early stage of selecting our window replacement contractor one major criteria was, can the original look of the window replacements be preserved. Since we had prior experience with Weber Windows and assured that our original look would be preserved we signed the work contract. Every part of the project was done professionally and with great attention to detail. The work scope was completed on time and at the stated cost. Mr. Weber was often present and was concerned with our satisfaction as the work progressed and after it was completed.
It was good job for a fair price.
Areas Of Satisfaction - I was most satisfied with the efficiency of the way the job was done.
Recognized Excellence - I would like to recognize Jeff.
Areas Of Satisfaction - I was most satisfied with their professionalism.
Recognized Excellence - Everybody was wonderful.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Weber Windows as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys