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Andy was exceptionally well. I had to call the office for a question and they were helpful and the install people were really good. The install guys were friendly and accommodating
If you look at this builder, do your homework and read through their contract at least twice, or you will have surprises at the end.
We are satisfied with the product but the installer did a terrible job of putting our door frame back together. He had his son do the work and he put it on backwards. When we called to have him fix the problem he made an appointment to fix the problem then did not show up or call. The person (Kim... more
I'm not a roofing expert, but I'm very happy with the work done and with the people that did it. The work seems top notch and was done professionally and quickly. And the staff was very willing to assist me and all my concerns or issues were handled to my satisfaction. They did a great job!
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Vesta Homes as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys