I have used them for possibly 10 years, since I moved to Texas. They have done a/c, electrical and some plumbing for me. Every technician has been experienced and professional, and did a good job. I have no issues with the work I have had done.
It's a little expensive but the work done is top notch.
Eric was the technician, he was courteous and efficient.
They were friendly, informative, and fixed the problem right away on same day
I am fully satisfied with the explanation of the service and the explanation of the work performed!
All work was done with great professionalism and care.
The agents are almost all excellent in their knowledge and efficiency.
They are professional by identifying the problem and called the second unit to bring the part and fix the problem.
Universal Home Experts has good service.
Did a good job, very through and nice.
I am disappointed at the last fix. I purchased a new air conditioner last year. It is under warranty. It was not operating correctly, evidently due to a wiring problem. They charged me $1500.00 to run new wiring, I was way overcharged, when I overheard that it should have been around $300 or $400. There was also a lot of time spent figuring out what the issue was, but that wiring should have been checked with the install. This type of treatment was a major reason I went with Universal in the first place, they were very honest and completed work. The person who did this work was a new technician from who i had before.
They are excellent and very professional.
Yes, I would recommend Universal Home experts to a friend.
They went above and beyond!
The company always sends professional, knowledgable technicians to take care of my electrical, plumbing and air conditioning needs.
Yes, and I have.
The service is nice. Quick response.
Their work at 7 o'clock in the evening saved us a night of trying to sleep in the heat. We have used them for 4 or 5 years with many projects and their work has always been outstanding.
Great customer service and work ethic
They're very attentive and thorough.
Started out with electrical rewire of kitchen plugs in island where the worker did a great job, then branched out to plumming. Very nice workers and cordial.
Professional on time and informative
My elderly mother's home burst a pipe in the ceiling of her dining room in the Texas grid failure. Upon repressurizing, more pipes burst. Between an electrician and emergency plumbing, at $829 each for the first couple of pipes and $515 each thereafter, Universal Home Experts charged $7087 to fix 9 broken pipes and take down a chandelier before they were told to shut off the water and leave the house. Still repairing the house, realizing how badly we were gouged, I have grown angrier and angrier in the time since. I have never left a negative review for a company, because such reviews are either written by the extremely satisfied or the extremely dissatisfied, which offers little guidance for those doing research on goods and services. Take this as extreme dissatisfaction. I will never recommend this company and I will actively discourage others from using Universal Home Experts, after being taken advantage of after the freeze.
Amazing design service that saved me hours of time! The designer listened to our needs and came up with a few great palettes and tailored her original plan to our specific needs. All this was done through e-mail and video conferencing. I especially appreciated the detailed shong
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