I have used them for possibly 10 years, since I moved to Texas. They have done a/c, electrical and some plumbing for me. Every technician has been experienced and professional, and did a good job. I have no issues with the work I have had done.
It's a little expensive but the work done is top notch.
Eric was the technician, he was courteous and efficient.
They were friendly, informative, and fixed the problem right away on same day
I am fully satisfied with the explanation of the service and the explanation of the work performed!
All work was done with great professionalism and care.
The agents are almost all excellent in their knowledge and efficiency.
They are professional by identifying the problem and called the second unit to bring the part and fix the problem.
Universal Home Experts has good service.
Did a good job, very through and nice.
I am disappointed at the last fix. I purchased a new air conditioner last year. It is under warranty. It was not operating correctly, evidently due to a wiring problem. They charged me $1500.00 to run new wiring, I was way overcharged, when I overheard that it should have been around $300 or $400. There was also a lot of time spent figuring out what the issue was, but that wiring should have been checked with the install. This type of treatment was a major reason I went with Universal in the first place, they were very honest and completed work. The person who did this work was a new technician from who i had before.
They are excellent and very professional.
Yes, I would recommend Universal Home experts to a friend.
They went above and beyond!
The company always sends professional, knowledgable technicians to take care of my electrical, plumbing and air conditioning needs.
Yes, and I have.
The service is nice. Quick response.
Their work at 7 o'clock in the evening saved us a night of trying to sleep in the heat. We have used them for 4 or 5 years with many projects and their work has always been outstanding.
Great customer service and work ethic
They're very attentive and thorough.
Started out with electrical rewire of kitchen plugs in island where the worker did a great job, then branched out to plumming. Very nice workers and cordial.
Professional on time and informative
My elderly mother's home burst a pipe in the ceiling of her dining room in the Texas grid failure. Upon repressurizing, more pipes burst. Between an electrician and emergency plumbing, at $829 each for the first couple of pipes and $515 each thereafter, Universal Home Experts charged $7087 to fix 9 broken pipes and take down a chandelier before they were told to shut off the water and leave the house. Still repairing the house, realizing how badly we were gouged, I have grown angrier and angrier in the time since. I have never left a negative review for a company, because such reviews are either written by the extremely satisfied or the extremely dissatisfied, which offers little guidance for those doing research on goods and services. Take this as extreme dissatisfaction. I will never recommend this company and I will actively discourage others from using Universal Home Experts, after being taken advantage of after the freeze.
Very professional operation, very knowledgeable , I highly recommend them for all your painting needs, great texture work as well!
Fresh Coat Painters of Bellaire is very professional and thorough in their work.
The service provided was excellent!
Consumer Reports states that the installer plays an important role in a new roofing job. Based on their recommendation, I went with Horisons as a Platinum installer. They responded to my initial request quickly and ensure the entire process went smoothly. I have a lot of confidence in their work and... more
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Universal Home Experts as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys