We have been customers of Universal since 2003, and the service is always exceptional.

Their people arrive on time and do a professional job.

They are very dependable and they know what they are doing.

Universal home experts have very qualified electricians and friendly customer service.

They give a range of service solutions for different issue, but I still feel like they are a little higher cost overall.

Everyone that had come out has been great. They are very efficient.

Universal Home Experts came to resolve a drainage issue. I paid 1100$ and it was only partly resolved. I am vey dissatisfied. It seemed they only were out for my money. Mid way I was asked to pay another 1700$ !!!, without any change to the work, when I objected strongly they continued. The work to be done was very easy, just flushing a drainage pipe.

Outrageous cost. Will never hire again.

Ricky was great,

I do not feel like I received a fair value for my money.

Regularly recommends unnecessary repairs. Replaces warrantied parts with inferior/cheaper parts. Misdiagnosed damper system issue repeatedly.

You have to know exactly what type of work you want done or they will try upsell you.

Yes

I thought they did a good job and the service representative seemed to be very knowledgeable.

Universal Home Experts were prompt and did a thorough job in a timely manner. I also got a text message with the person's picture so I knew who to expect.

Most of the technicians were professional, but some were not good enough.

The third-party contractor did a sub-par job. When I called them to fix it, the second person did a subpar job as well.

They are reliable, they do what they say they are going to do, and their prices are reasonable.

The quality of work was great, as always, but prices keep skyrocketing.

The one thing I really dislike is the number of upcharges they try to talk you into when they come for an inspection. They really try to push a lot of things at a high price.

highly recommend

I thought the technicians were very helpful, friendly, and knowledgeable.

I would not recommend them I had a bad ex[erience.

They did a great service.

I am very happy with the guys & the work completed. They can tend to be on the expensive side though.