I am definitely recommending Trademark Roofing!

Areas Of Satisfaction

Areas Of Satisfaction - I was well pleased with the entire process. Eric was very professional and answered all my questions.

Professional. Excellent workmanship. Would highly recommend.

Trademark Roofing was affordable and worked out a plan. I was pleased with that. It was affordable. They did get it done in a timely manner.

I was very impressed with the service.

Ethics is very important to me when conducting business. In addition to being professional and knowledgeable in their craft, it was evident with Trademark that moral excellence is also a goal. That sets them apart and is why I feel safe giving them referrals to my friends and family.

My experience with Trademark Roofing was not good. They did not do what they were supposed to do.

They responded and scheduled an appointment immediately,whereas others were scheduling appointments at least one month out. They have excellent, prompt and friendly service with excellent workmanship. I will definitely use again in the future.

These guys did a great job. Next time that I need a new roof, I will be calling them.

Quick and professional. Very happy!

They did a great job!

They were very organized and professional. They went out, inspected it, then contacted me to tell me what was going on and fixed it that same day. I was surprised and happy they were able to do that. The gentlemen met me after the work was done and I wrote them a check. They were very nice and I would highly recommend them!

Areas Of Satisfaction

Areas Of Satisfaction - Followed up to ask if we are satisfied.

Recognized Excellence

Recognized Excellence - Albert

They took over for another company that didn't follow through, and I was very pleased with them for picking up after another companies incomplete work.

Areas Of Satisfaction

Areas Of Satisfaction - I am most satisfied with the service aspect.

I had two holes in the roof from storm damage. After they came out and gave me a price I gave them more than they asked for because they had done such a good job.

Areas Of Satisfaction

Areas Of Satisfaction - They did really good work. They were thorough.

Recognized Excellence

Recognized Excellence - They two that came out here. They were very good.

The roof was repaired 90 days ago and there have not been any leaks after many days of heavy rainfall. The final price was equal to the estimate and the work was done within 1 week after the estimate was given.

Areas Of Satisfaction

Areas Of Satisfaction - I was satisfied with how quickly they responded and the price was very reasonable.

Recognized Excellence

Recognized Excellence - Eric was great.

best experience i have ever had with a professional contractor.

Areas Of Satisfaction

Areas Of Satisfaction - i was completely satisfied in all areas involved

It was a difficult job, I had a large motor attached to the roof. They had to install it and seal it properly to the roof. It may be the particular design of the ventilator and they had a small area to seal it up. I don't blame them completely.

They did an excellent job at a fair price in a timely manner.

Areas Of Satisfaction

Areas Of Satisfaction - The quality of work was very good. I have not had any issues or leaks with the new gutters.

Recognized Excellence

Recognized Excellence - I would like to recognize Eric for exceptional service.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the quality of the work.

The value for the service provided was great

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the timelines just because everybody's time is worth something. Also, I was satisfied with the communication

Recognized Excellence

Recognized Excellence - There is no one in particular that I would like to recognize for their exceptional service. They are all good and I only know Eric

Areas Of Satisfaction

Areas Of Satisfaction - Everything was wonderful and the job was o.k. just perfect.

Current Referrals

Current Referrals - Trademark Roofing is the first company that I will call for my friends.

Recognized Excellence

Recognized Excellence - All guys are perfect. All o.k.

Additional Comments

Additional Comments - I was satisfied and the job was well done. All done the way I wanted. They are perfect and wonderful. They talked and listened to you. Just perfect company.

It was a fantastic service. They were quick to respond and Eric was nice and professional. I could not ask for better service.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with Eric's personality and attention to detail. He made it easy and he was a super nice guy. He just did the work and there was no junk.

Current Referrals

Current Referrals - I know just one person, but I already recommended them. If there is anyone else, I will also recommend.

Recognized Excellence

Recognized Excellence - I would like to recognize Eric for his exceptional service.

Excellent service.

Areas Of Satisfaction

Areas Of Satisfaction - I satisfied in every area. I had a leak and it completely was stopped.

Recognized Excellence

Recognized Excellence - I would like to recognize the entire crew.

Additional Comments

Additional Comments - I had a wonderful experience. The price was excellent, very affordable.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the timeliness of the response to coming out and giving me a quote and the timeliness of the repair being made. I thought that the price was very fair.

Recognized Excellence

Recognized Excellence - I would like to recognize the gentleman that did my repair. I don't remember his name. He came out and he was the one I dealt with the entire time. I was very pleased.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the knowledge that Eric has. He is very knowledgeable about roofing and thoroughly explained any question I had and I was very pleased with that.

Recognized Excellence

Recognized Excellence - I would like to recognize Eric Austin.

I received several quotes but this company is the only one that showed up at the agreed upon time and followed up as promised. Their price was right and they advised me on the best course of action. I would use them again and would recommend them to anyone.

Areas Of Satisfaction

Areas Of Satisfaction - Eric immediately diagnosed the source of my problem, explained the remedy, offered a very fair price, and made the repair immediately. He and his assistant were extremely conscientious, friendly, and professional. Their cleanup was outstanding and they went the "extra mile" for me. Eric was the third roofer to attempt to resolve my problem and he did it right on the first try, whereas after three attempts by the previously used roofers and much money being wasted, Eric did it right the first time at a very reasonable price.

Current Referrals

Current Referrals - Not at this time but I would definitely recommend them.

Recognized Excellence

Recognized Excellence - Both Eric and his assistant Albert offered excellent service.

Additional Comments

Additional Comments - Not only was their service excellent, they were super nice guys. I can't say enough to good things about them. I keep their magnet with their phone number handy just in case I need roofing help again!

Areas Of Satisfaction

Areas Of Satisfaction - I was satisfied with the overall repair of the roof because it got done in a timely manner.

Recognized Excellence

Recognized Excellence - I would like to recognize the man who did the repair.

Additional Comments

Additional Comments - Very happy with the company

We are totally pleased with Eric and his staff. They did a great job! It looks beautiful and I was really appreciative of the materials and options.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with how well they kept the work area clean.

Recognized Excellence

Recognized Excellence - Eric gave exceptional service.

Eric was very responsive to my problem. Went above and beyond to see it fixed.

Areas Of Satisfaction

Areas Of Satisfaction - We were very well satisfied.

Great service and knowledgeable staff. Answered all questions and follow up calls promptly.

I was just very pleased and the prices are very competitive.

Areas For Improvement

Areas For Improvement - They did not fall short of my expectations. They were professional.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied that they take time to explain things and show things to me. They went above and beyond. That was very comforting.

Recognized Excellence

Recognized Excellence - I didn't get all of their names, but the two gentleman, I think one was the co-owner, were very good people. I felt comfortable.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied that they got there on time and did what they needed to do.

Quality Of Materials

Quality Of Materials - We had a question regarding material, they came out and addressed the concern, and they met my desire.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the customer service, communication, good pricing, and they came back out to address our concerns when there was a misunderstanding.

Additional Comments

Additional Comments - I was satisfied with Trademark Roofing.

Areas Of Satisfaction

Areas Of Satisfaction - They solved the problem, and they were willing to do a job that others turned down because it was small.

Recognized Excellence

Recognized Excellence - The whole team did an exceptional job!

They did a fantastic job! They were very professional, and on time.

Excellent workmanship and on time delivery.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the price and the customer service.

I have recommended them to my neighbor and they used them. They liked them as well!

Areas For Improvement

Areas For Improvement - They went above and beyond my expectations.

Areas Of Satisfaction

Areas Of Satisfaction - I am most satisfied with their communication and customer service.

Eric Austin was extremely professional and competent.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the timeliness and cleanliness of the job.

Recognized Excellence

Recognized Excellence - Eric Austin provided me with exceptional service.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with Trademark Roofing's speed.

Recognized Excellence

Recognized Excellence - Eric provided me with exceptional service.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied that my leaked stopped.

They did a wonderful job and I would highly recommend them.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the overall job.

Recognized Excellence

Recognized Excellence - I would like to recognize the installers for their exceptional service.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with their ability to fix the water leak. Water was coming into my house, and they knew exactly what needed to be done.

I have recommended them already to others.

Professional & Organized

Professional & Organized - The employee were very professional at all times. The estimate was submitted to me as requested . The document submitted included the warranty.

Communication

Communication - The communication was key part of selecting Trademark. Pictures were submitted by email to me since I was 90 miles away as promised.

Value

Value - I felt the job was fairly valued and because of great communication a trust bond was created that we both were satisfied of the outcome. Especially when you are not on site at the job.

Likely To Recommend

Likely To Recommend - I have recommended them already to others.

Areas For Improvement

Areas For Improvement - There was not an area that Trademark fell short.

Areas Of Satisfaction

Areas Of Satisfaction - Communication was their strength. Discussing a job without you being on site requires trust and clear dialog. Questions about the job were answered.

Recognized Excellence

Recognized Excellence - Eric, Yuriyah were excellent. Even their administrative person (Nicole..I hope I remember her name) returned my calls timely.

Trademark Roofing completed an excellent job, they are very professional, and we have used several times.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with Trademark Roofing's professionalism and promptness.

Recognized Excellence

Recognized Excellence - Eric and Albert provided us with exceptional service.

Additional Comments

Additional Comments - We are more than pleased and look forward to working with Trademark Roofing again in the future.

Trademark is great across the board.