The entire team was a pleasure to work with.
We need y'all for the upstairs bathroom
I was most satisfied with their timliness, the communication, their professionalism, and with the quality.
I look forward to working with Top-Notch Renovations in the future.
Anytime an issue arose they contacted us quickly with options or solutions to the problem. Also, any questions or concerns we had were addressed very quickly.
Everything regarding the project was laid out in the beginning and there weren’t a lot of changes to the original plan.
I like that Karen herself brings the product and checks on her crews multiple times during the painting. I was a little disappointed that two of the crew ended up only coming on one day, so the project was delayed two days, but truly the work is done to perfection so I was okay with the tradeoff!
Jenkins Restoration did a great job. They were professional, courteous, and completed the job as explained to me and in a very timely manner.
We came to DreamMaker having had an excellent experience from a large firm in Virginia the previous year. The care, patience, and high quality of the work far surpassed our greatest expectations. We could not be more pleased with the result. Our only regret is that with this major work done we will... more
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Top-Notch Renovations as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys