installer was pleasant and did the job to my satisification
I am not happy. I called them and explained it to them. Where the corners meet, they are raw and have nails in each corner. I have looked at windows and they are butted up and there are no nails. I paid $675 a window and I am very disappointed. I understand it takes a long time to get stuff with the virus. They sent a trouble shooter and he told me that is how they are supposed to be. I feel they should reimburse me something. No one's windows look like that. You will get cut on the raw aluminum if you touch it. They have been in business for over 50 years, but I wold not recommend them to anyone. I did not expect this. Money does not grew on trees. I am living on social security. I wrote a $2000 check up front. I am very disappointed.
The door arrived before the date I was told. The installation of the sliding glass backdoor was excellent; there are no problems with it. The only problem I have is that I've been waiting for two months to get the screen. Excellent installation and all, but I'm not happy that I've been waiting two months for a screen.
I would definitely recommend Tom's River Door and windows. We could not have been more pleased with the job they did.
Have already done so.
Good product,installers very professional
Toms River Door and Window was amazing.
I thought the installers were thorough, professional and courteous.
Work was completed in timely fashion, much sooner than anticipated.
Great service, great work
Toms River Door and Window gives excellent service. They are very responsive and very professional. We look forward to doing work with them again if the need ever arises.
Top quality materials.
Great service. Beautiful doors and the installation was top notch.
Toms River Door and Window were very reliable and quickly took care of any problems I had.
It just looks like Toms River Door and Window use quality materials and quality installation.
I am very satisfied with the product.
I would recommend them.
Excellent service for us for a quality door product!
Customer service has been very good, but the craftsmanship of the screen door has not been good. In less than a month, it was repaired once, and then had to order a replacement.
They did a great job. The wait was long, but the product at the end of the day was great. It was well installed, and I am very happy with it.
I think they did an exceptionally well job.
Knowledgeable, courtesy, and efficient. I recommend without reservation.
Work was done on time. Good quality and workmanship.
They are outstanding.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Toms River Door and Window as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys