About this company
The Window Authority
Let’s face it, choosing a team to assist you with creating the home of your dreams must be done carefully and selectively in order to have a positive experience overall. Show more
Let’s face it, choosing a team to assist you with creating the home of your dreams must be done carefully and selectively in order to have a positive experience overall.
If you are a Texas homeowner looking to replace your outdated and inefficient Windows and Patio Doors - The Window Authority should be high on your list of companies to consider.
With offices in Dallas, Fort Worth, and Houston, we are able to cover your project from beginning to end. We offer free in-home estimates, and there is no obligation to purchase. Our sales approach is “short and sweet” with no high-pressure sales tactics or gimmicks.
We don't believe in a one size fits all model. Therefore, we offer several different window brands so that we can match your project with the best performing window or door. We install superior quality materials that include Simonton Windows, Burris Windows, NT Window, Pella,JELD-WEN and Milgard in the frame of your choice ‐ vinyl, aluminum, fiberglass, or wood.
From all of us at The Window Authority, we would welcome the opportunity to discuss your home improvement project and develop a customized plan based on what you need for your project. We love what we do and it shows!
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Reviews 44
View allCraig L.
I already referred Will Phillips, a co-worker to this company.
Derek J.
The install team from the Window Authority are great and Tony is great to work with.
Customer in Plano, TX
Sales Knowledge
Tony Gilbert was very professional. No pressure just provide details on selection and answered our questions in person and to email follow-ups promptly.
Installation Crew
Josh Caussey and Gonzalo were very professional and kept our home clean. They were thorough with installation and follow-ups.
Schedule
Yes, they were willing to work to the specific week we requested.
Recognized Excellence
Tony Gilbert - salesman, Josh Caussey & Gonzalo - installers, Gene Adelson - owner that is involved in the process!
Elveolin S.
Whatever I could say would not be enough. I am so happy with the windows. I am happy with the quality, the way the people worked. I wouldn't be able to find one thing that I don't like.
Additional comments
Communication
They are good.
Installation Crew
They are very professional. 4+
Areas Of Satisfaction
I was most satisfied with everything.
Elizabeth S.
Additional comments
Areas Of Satisfaction
I am most satisfied with the good value and they did what they said they would do.
Recognized Excellence
The installation crew was very good, professional and got things done very quickly.
Barry T.
The Window Authority was very easy to work with, the crew was very professional and friendly and didn't leave a mess.
Additional comments
Areas Of Satisfaction
I was most satisfied with the people at The Window Authority.
Recognized Excellence
I would like to recognize Erin and Shasha for their exceptional service.
Additional Comments
I appreciated The Window Authority getting to our windows and getting them done as quickly as they did.
Customer in Lewisville, TX
Areas Of Satisfaction
Windows are beautiful.
ED R.
Additional comments
Areas Of Satisfaction
Very good salesman. Prompt, professional and best price up front.Installers worked hard, kept the area clean and very friendly.Follow up call from office to confirm that my replacement was scheduled with the manufacturer.
Warren J.
Additional comments
Areas Of Satisfaction
I am very satisfied with the overall project.
Elinor P.
Additional comments
Areas For Improvement
None at all. The staff was friendly and courteous and very professional. The windows have exceeded my expectations.
Areas Of Satisfaction
The installation by Dan and John was done well and clean-up was thorough. The salesman,Tony responded quickly to our initial call and I believe gave us good information about the best windows for us based on our input.
Joshua C.
The guys did a quick job and got it done.
Additional comments
Areas Of Satisfaction
I was most satisfied with the quickness of the install, cleanliness, and cleanliness of the guys.
Recognized Excellence
I would like to recognize the salesperson I worked with, He knew his stuff and was very professional.
Barry S.
I am very satisfied with the work. They came in, took care of business and left the place clean. It was as clean as when they first came in.
Additional comments
Areas Of Satisfaction
I was satisfied with their capabilities to get it done.
Recognized Excellence
Eric and Aaron were great.
Blue Z.
Everything was done in a timely manner. They were very professional and clean and knowledgeable of the equipment used. And the price was fantastic.
Additional comments
Areas Of Satisfaction
I was most satisfied with the cleanliness of the work.
Recognized Excellence
I would like to recognize the owners. As well as the two installation crews that I worked with. Both parties were great.
Additional Comments
If I ever needed any other work done I would definitely go back.
Rodney S.
The Window Authority is professional, timely and responsive.
Additional comments
Problem Resolution
I didn't have any problems.
Areas Of Satisfaction
I was most satisfied with the professionalism of the installation crew.
Christine R.
The Window Authority was absolutely professional and went above and beyond on making sure that our things were protected. The staff was wonderful and we are thrilled with the results.
Additional comments
Areas Of Satisfaction
I was most satisfied with their willingness to work with us with the city permits. They took a load off of us.
Recognized Excellence
I would like to recognize Tony for his exceptional service. He even came back out to make sure he had our colours right.
Additional Comments
Their prices were better than anyone else and we are very satisfied with the service they provided.
Myra R.
Additional comments
Areas For Improvement
None what so ever!
Areas Of Satisfaction
Price, promptness, quality.
Recognized Excellence
Everyone. They were great to work with
Warren B.
Additional comments
Installation Crew
Josh was outstanding to work with - literally couldn't have enjoyed working with him more.
Jacquelyn S.
Additional comments
Areas Of Satisfaction
Crew was courteous.
Richard M.
Additional comments
Areas Of Satisfaction
I was most satisfied with the fact that they were very efficient putting the windows in.
Current Referrals
Yes.
Recognized Excellence
I would like to recognize Erin, Rufus, Sasha, and Tony for their exceptional service.
Mike C.
Additional comments
Areas Of Satisfaction
I got a couple of estimates before deciding to go with them. I felt like for the materials they were going to use I got a good value and price. I have been pleased.
Recognized Excellence
I know the owner. He is who I got involved with in regards to getting a quote. I can't remember the salesman's name but he was a nice guy.
Additional Comments
I just felt like they did a really good job. They did the job exactly like they said. I am happy with how it turned out.
Caressa E.
Additional comments
Areas Of Satisfaction
Efficient service
Joy J.
The crew was amazing. They were on time, worked quickly and kept things clean. Very impressed with this service.
Additional comments
Areas Of Satisfaction
The installation was beyond my expectations regarding the speed and clean up.
Recognized Excellence
Aaron and the installation crew.
Pat M.
Additional comments
Areas Of Satisfaction
The cost was very reasonable. They were very professional, followed through, and did everything they said they would do, when they said they would do it.
Recognized Excellence
I would like to recognize Gene. We had to replace a few windows and he was very good at walking us through that process.
Pat R.
Additional comments
Areas Of Satisfaction
Their response time was good. They were proactive.
Jackie O.
Gene and his crew were extremely professional. They got the work done in a timely manner and everything looks fantastic!
Additional comments
Likely To Recommend
I have used them twice and they were fantastic on both jobs.
Areas Of Satisfaction
I was most satisfied with the overall customer service. It was personal service and you felt that they all cared about the jobs that they were doing for me.