About this company
The Window Authority
Let’s face it, choosing a team to assist you with creating the home of your dreams must be done carefully and selectively in order to have a positive experience overall. Show more
Let’s face it, choosing a team to assist you with creating the home of your dreams must be done carefully and selectively in order to have a positive experience overall.
If you are a Texas homeowner looking to replace your outdated and inefficient Windows and Patio Doors - The Window Authority should be high on your list of companies to consider.
With offices in Dallas, Fort Worth, and Houston, we are able to cover your project from beginning to end. We offer free in-home estimates, and there is no obligation to purchase. Our sales approach is “short and sweet” with no high-pressure sales tactics or gimmicks.
We don't believe in a one size fits all model. Therefore, we offer several different window brands so that we can match your project with the best performing window or door. We install superior quality materials that include Simonton Windows, Burris Windows, NT Window, Pella,JELD-WEN and Milgard in the frame of your choice ‐ vinyl, aluminum, fiberglass, or wood.
From all of us at The Window Authority, we would welcome the opportunity to discuss your home improvement project and develop a customized plan based on what you need for your project. We love what we do and it shows! Hide
GuildQuality surveys
Badges
Photos 50
Reviews 85
Susan G.
It was really professional, well-done work.
Lynda P.
The pricing is great and we feel like we received even more than what we paid for. We will definitely call them when we are ready to have more of our windows replaced. Thank you, Window Authority, for being such a great company to work with.
Additional comments
Clean
After the installation was complete and the work crew had left, you couldn't even tell there had been workers in and around our home. Very pleased with their consideration for the cleanliness of our home.
Safe
There was never any reason for us to be concerned about safety. The team kept all of their tools out of the way so we could move freely around our home at all times.
Communication
From the ease of scheduling our first appointment to how the installation was progressing, everyone was in communication with us at all times.
Quality Of Materials
Windows look fantastic and we are showing them off to all our family and friends who come for a visit.
Quality Of Workmanship
The team did a top-notch installation job.
Professional & Organized
Each person we spoke with represented Window Authority in a very professional manner. Each time we met with a representative they were very organized and informative.
Schedule
We had a situation arise where we needed to reschedule and it was handled with ease and to our satisfaction.
Value
The windows we selected are above what we expected for the price we paid.
Recognized Excellence
Tony, the sales rep, was terrific. He explained everything to us, answered all of our questions and did not put any pressure on us to make a decision immediately, but rather said we could call him when we made our decision. This is very rare in these days when so many people are out to make the big bucks regardless of how they treat their customers.
Jan Z.
Additional comments
Recognized Excellence
The install crew did amazing job. Very professional and courtesy to our stuff. Would not think changing windows will be so easy and clean job.
Thomas M.
you all are the best at what yall do..keep up the good work ..see yall years to come iam sure yall will be around ..
Verified customer in FW, TX
Excellent service. Excellent product. Excellent price. Excellent value. Would recommend to anyone.
Din H.
People are very nice and we are happy.
Bill B.
We love our Windows! Beautiful inside and out. Sound proof and energy efficient.
Ralph G.
Additional comments
Recognized Excellence
Dan the installation supervisor, for keeping the installation on track and following up on progress. Tony the sales rep and Gene the owner were at the site several times to insure that all was going as expected.
Areas Of Satisfaction
Was two weeks earlier on installation than had been promised, a pleasant surprise. Kept the work site clean and safe. communicated throughout the process.
Robert L.
I have already told several people
Additional comments
Recognized Excellence
Everyone I was in contact with from Tony down also the owner that called me when the job was done
Areas For Improvement
Not one
Areas Of Satisfaction
All areas
Linda G.
Additional comments
Recognized Excellence
Tony wasn’t pushy. He gave me the price & showed me the samples. He was quick and not a hard sell. I really appreciate this. Also, Josh & the other worker were on time, efficient and cleaned everything up. My windows look great !
Valerie L.
Very honest about accidental damage to wall and also friendly and helpful. Wall was fixed right away. Unfortunately there was a list of additional "homeowner chores" generated by the replacement process.
Additional comments
Clean
Josh and Gonzalo did a great job cleaning up!
Professional & Organized
Very polite and every email and text is answered very quickly
Recognized Excellence
The 13 new windows look great, and we got good recommendations on the types of windows to put in certain rooms.
Elinor P.
We have been very happy with the work done by the Window Authority installation team. The windows look great in our dining room. Tony Gilbert gave us a good estimate and the price was fair. I will definitely recommend them.
Additional comments
Areas For Improvement
None at all. The staff was friendly and courteous and very professional. The windows have exceeded my expectations.
Areas Of Satisfaction
The installation by Dan and John was done well and clean-up was thorough. The salesman,Tony responded quickly to our initial call and I believe gave us good information about the best windows for us based on our input.
Chris B.
Additional comments
Recognized Excellence
Tony, Will, and Dan were amazing to work with.
Areas Of Satisfaction
Tony was quick to follow up with questions and Dan and his crew did a great job of staying on schedule.
Pat R.
They did an awesome job, love my new windows. Dan and his crew of guys were great.
Additional comments
Recognized Excellence
Gene, Tony, Dan and his crew were exceptional.
Judy S.
Additional comments
Recognized Excellence
Dan and his team were skilled and courteous .Hard working!
Areas Of Satisfaction
Dan replaced a rotted window seal which was above and beyond his duty.
Myra R.
Additional comments
Areas For Improvement
None what so ever!
Areas Of Satisfaction
Price, promptness, quality.
Recognized Excellence
Everyone. They were great to work with
Verified customer in Richardson, TX
Did a great job. Happy with my windows.
Additional comments
Areas For Improvement
Met my expectations
Areas Of Satisfaction
Product was as presented. Very satisfied with resultsno
Recognized Excellence
Installer was great!
Verified customer in Plano, TX
Additional comments
Areas Of Satisfaction
Their response time was good. They were proactive.
Barbara B.
Additional comments
Areas Of Satisfaction
Work was done in one day and cleaned up perfectly.
Amy R.
I will be using them again.
Mark W.
They are outstanding in every way from measurements, to installation, and they got the job done earlier than projected. I can't be happier.
Additional comments
Recognized Excellence
Tony in sales was great. Josh and the other the installer were also great.
Areas Of Satisfaction
They exceeded in sales, installation, and the timing of the project. They finished it quicker than they said they would.
Additional Comments
They are terrific and I would highly recommend. We got a lot of estimates and I am really happy I went with them.
Jin C.
The work that was done by The Window Authority was done promptly and is good quality.
Additional comments
Recognized Excellence
I would like to recognize Josh and Tony for their exceptional service.
Craig L.
I already referred Will Phillips, a co-worker to this company.
Additional comments
Recognized Excellence
Tony Gilbert is punctual and easy to deal with. Sasha and his partner did the install and made me feel comfortable having them in my home.
Areas For Improvement
My expectations were met.
Areas Of Satisfaction
The actual design of the windows exceeded our expectations. The rounded windows were made into two sections instead of three and greatly improved the look of the windows inside and out.
Additional Comments
Another co-worker, Kevin Hileman, used Window Authority in 2016. He referred me to this company.
Derek J.
The install team from the Window Authority are great and Tony is great to work with.
Additional comments
Recognized Excellence
I would like to recognize Tony and the install team for their exceptional service.
Elveolin S.
Whatever I could say would not be enough. I am so happy with the windows. I am happy with the quality, the way the people worked. I wouldn't be able to find one thing that I don't like.
Additional comments
Communication
They are good.
Installation Crew
They are very professional. 4+
Areas Of Satisfaction
I was most satisfied with everything.