Cathy Boscole is an amazing team member with Rilington. She is very knowledgable and friendly in her services. She made our experience of home buying fun and easy.
Rilington Team has been great to work with from sales through pre and post move in, answering questions, and being owner-focused.
Crimeny, that list is too long! I fear I may forget someone. All good
Sales staff was amazing. Exceeding every expectation.
Cathy, sales office.
Cathy was fantastic!
I thought the project manager and the escrow officer were particularly helpful in light of the time restrains requiredfor my S1031 IRC exchange.
Ms. Harry, Leslie Locken, Laura and Kathy in the sales office
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of The Rilington Group as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys