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I believe David was the tech that came out and was awesome! The guy was super respectful, project was well thought out and completed in a timely manner. He had a strong understanding and vast knowledge, he's level of professionalism exemplifies what any company successful company seeks in their empl... more
Their work really enhanced my enjoyment of my driveway because it now looks like a courtyard. It also enhanced my curb appeal. I'm very happy with it.
Very polite and professional. Good communication and acted like they cared about craftsmanship, customer service and my home.
Erin was helpful during and even after the design process. Helped us pick us our limits and ended up with a gorgeous bathroom in the end that looks like it belongs in magazines!
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of The Green Construction Company as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys