See the comments below.
You are VERY expensive.
quality people and quality service
I usually don’t recommend things to people but I would tell others they did a good job.
We are incredibly satisfied with our entire experience and will absolutely recommend Swimming Pool Services to family and friends.
Their service is good but I had to negotiate the price down.
Excellent company to work with, great service
I have used SPS for over 30 years. They are always very attentive to the task at hand
Outstanding work and service. Very professional and helpful. Employees were excellent.
We are so happy to have chosen Swimming Pool Services for our recent pool liner and heater replacement. We needed some emergency help late on a Friday afternoon, and were so thankful when 2 employees came to our home almost immediately, and diagnosed and fixed our problem to prevent further damage. In the middle of summer, our pool was drained, liner replaced, and filled again ready to swim in less than 2 days! We also had a new heater installed, which did have some technical issues initially (unrelated to employee install), and each time there was an issue, an employee was sent out promptly to address and fix the problem. We are very satisfied with the quality of work that was completed, and with each employee who came to our home during the process. They were so knowledgeable and friendly, and always took extra time to explain when I had questions. They went above and beyond, for example, happily installing a different handrail for me, unrelated to the job that day. I highly recommend this company for the quality of work they do, and for their excellent customer service!
Outstanding service all the way from initial contact to final walk through. An impressive organization from top to bottom.
very responsive, timely and did an excellent job.... the new liner looks great.
They kept in contact with me as they replaced my liner and made sure the equipment was working properly
We had our vinyl liner replaced. The process of estimates and choices from the outset was smooth and professional, with Allyn Brauer's helpful guidance. Liner installation a few weeks ago couldn't have gone more smoothly, and the folks doing the install were gracious and professional as well. Bottom line: My wife and I were very pleased with the liner choice and even more with the way the whole process went. We couldn't be happier with SPS!
They always delivered what they promised
The guys were great. Did excellent work.
Hi quality service From quality guys!
Each of the teams that provided services were excellent from demo to production to finishing touches.
SPS initially installed our pool. They have replaced two liners for us over the 30+ years we've had the pool. Expert service and installation each time.
Liner replacement was fast and clean. Installers were top notch-polite, courteous and answered all my questions and concerns. Great experience.
Everything from the sales process, to project planning, to installation and follow-up has all been beyond my expectations. Very happy with everything.
I would not hesitate to recommend Swimming Pool Services to anyone looking to put in a pool.
I like having the ability to bring in water on a regular basis. Then receiving a “prescription” and suggested chemicals to remedy the water situation. Many places don’t provide such a service and a pool owner has to “self-diagnose” their pool and then find what they need from the hardware or big box store.
Nicki was great and very helpful.
I have known the team at SPS for a little while, but this was the first time I was able to do my own project with them. From the top down, I really appreciate all that you do! David, Mike, and Nikki specifically are amazing...friendly, trustworthy, and great with communication. For my hot tub project, I purchased a Geneva model and couldn't be happier with it! It's EXACTLY what my family needed. I wouldn't hesitate to recommend this crew to anyone looking for a pool or hot tub of their own. - Ryan
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Swimming Pool Services, Inc. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys