Everyone is very helpful!
Swimming Pool Services has been an amazing company to work with as we installed our pool and new outdoor living space. The construction project went smoothly and we always knew exactly what to expect throughout the project. Their communication is top notch. As with any construction project, we ran into things along the way that needed to be "fixed" or resolved. Our concerns were listened to with open ears and promptly resolved to our complete satisfaction. We've chosen this company to help us with some of the landscaping that needs to be done now that the pool has been installed. We know we can rely on them to do quality work and they will stand behind everything that they do. We would highly recommend Swimming Pool Services to anyone looking for swimming pool or landscaping needs.
The workers were very professional & did a great job.
Guys were quick and thorough! Also very polite!
We've used SPS for over 15 years and have been very pleased.
The customer service is not consistent. It started out awful, then it was really good and then not so great again.
SPS has always provided quality materials and services at a fair price.
Friendly and knowledgeable staff.
Been using them for over 20 years - very satisfied
The work they do is good but they make you pay for it months in advance. It’d be nice to be billed once the work is done.
We can't say it enough, we'd highly recommend working with Kyle and the rest of the team at Swimming Pool Services. From initial sales all the way through delivery and setup it has been an enjoyable experience. You listened to our needs, gave a great recommendation on the type of spa, walked through what we should expect, delievered quickly when we were ready, and gave excellent directions on how to setup and maintain the spa. Thank you again!
Their expertise, quality of products, and service is second to none. Kyle and his team made the entire process easy and enjoyable. I very highly recommend Kyle and Swimming Pool Service to anyone who wants to buy a spa.
The entire team was phenomenal to work with. Experienced, organized and good people delivering great service and great products. Real good communication and service overall.
This is our third pool with Swimming Pool Services. The people make this company what it is today. Excellent communication throughout the project, even on weekends. They know this is a large investment for any homeowner and treated the project as such.
This is strictly to rate a pool closing.
We have been customers of SPS for 40 years and they have always provided excellent service.
Best pool service out and WE have friends that dealt with other services that which they went with your company. Great services, cost is good you are the best and we have dealt with yu for 21 years !! Thank YOU>>>>
Helped us out on a part that is not available anymore. Very professional. Best people we have ever used in 30 years of having our pool.
Friendly knowledgeable staff make it easy to keep our pool water balanced and clean. SPS designed and built our pool, did a liner change and maintenance work a few years ago, and close the pool for winter every fall. Never had any issues or problems.
Very communicative and excellent customer service.
SPS put our pool in for us and it’s a beautiful pool, much better quality than some that I’ve seen by other companies. If we were to ever build another pool, we would use SPS again. They also do our pool opening and closing and help with any issues or maintenance needs. We have used them for 17 years!
Having enjoyed this backyard pool for 40 years, we've used 5 pool service companies over that span. Each of these pool service companies were proficient at something; only Swimming Pool Services was proficient at all at all the services I required: pool opening and closing, pool equipment troubleshooting, repair, and/or replacement, water chemistry, and pool renovation.
Great workers
I highly recommend this business! They are professionals with quality products and excellent service!
There’s really not another company to consider. They’ve been around for 50 years and they’ve been named one of the Top 50 pool builders in the USA.
Swimming Pool services has been servicing my pool and hot tub for five years. They are amazing and very responsive if any problems come up! I would highly recommend this company!
I left a second set of filters to be swapped for my seasonal filters and they didn't swap them. They left all handrails in as well. I got home before they left so they took care of those items before leaving.
Performed seasonal pool closing. They were prompt and did it in a timely manner
Overall, I had a good experience. I was able to get someone out quickly to get a quote on the repairs needed after a tree fell in my pool from a storm. Once the quote was received, the communication wasn't as good as expected. I did have to reach out several times for updates to get supplies and get the work started. Once the supplies were obtained, the communication with the team doing the work was outstanding. All of the men were top notch and did an amazing job. The work was flawless and beautiful. I had another communication concern with invoicing at the end, but that was rectified to my satisfaction immediately. Your team is amazing and I would recommend them to others. I am very satisfied with the work that was completed and would use your company again. I am still giving a 5 star, even with communication concerns, because the work is so beautiful!
These people are personable and professional. Dave was especially knowledgeable and friendly. They made us aware of every step along the path to completion, so we were never left wondering about what they were doing or what would happen next. The crew that came out and did the construction was first rate. I was afraid that we had a very challenging, hilly, heavily wooded site, and there could be problems along the way, but the crew was more than up to the challenge. There were no surprise increases in cost or extra fees when the project was completed. What they originally quoted is what we paid. In short, they were terrific.
We have been a customer for 21 years and have always had a good experience with them whether doing a water analysis to adjust pool chemicals or purchasing a new liner, pump, heater or winter pool cover. We have always received top-notch service from their pool experts!
Swimming pools are expensive and must be cared for appropriately. Doing it yourself or hiring a fly by night contractor is not wise. Seasonal pool opening and closing are two important functions that will dictate pool longevity. A good professional like Swimming Pool Services gives you the assurance that your expensive investment is properly serviced.
always a pleasure to work with and above all (for me) peace of mind when I lay down to sleep
Recent pool closing was done exactly on time with a very courteous and knowledgeable person doing the work.
Staff is always very knowledgeable. Service work I have had down was good. Closing of pool this year was good too.
I do! All the time!
SPS has been trustworthy which is hard to come by these days. Also, the yearly maintenance is so worth it. Please never stop!
They were always letting me know what to expect next and I always felt I could contact them any time to answer questions.
Swimming Pool installed our pool over 30 years ago and it is still as beautiful as it was then. They help keep it in immaculate shape. So glad we used Swimming Pool Services!
They are just overall great to work with.
The help that was given this years opening was phenomenal. Have never done any services to my pool of 10 years due to pool installer communication to not no longer service me. Glad they took on as client. Loooking forward to future working with them
Good, clear communications. Excellent quality of workmanship. Work was done exactly as requested. They're busy, so it took some time to get started, but I'm completely satisfied.
Hassle free and knowledgeable staff, great products with plenty of options, and impressive customer service…SPS is a company you can count on!
Everyone at Swimming Pool Services is friendly, efficient, and knows what they are doing. A pleasure to work with.
Our final product has met our expectations, however for us to get there was not an experience that I would recommend to anyone. The communication was insulting and very lacking until we escalated to the CEO Mike. Once Mike was involved, the process and communication was much better. However, it should not take customers escalating to the CEO for the company to do the right thing.
Not sure if I would or not.
I would highly recommend Swimming Pool Services, Inc. they will get the job done right and leave your equipment and pool well taken care of.
Every time I needed something done they were always there in a timely fashion.
Kyle and his crew were very kind, caring, knowledgeable and did a great job installing our new hot tub!
Easy to work with and amazing product.