Jack the salesman was very knowledgable during our presentation. He did a good job informing me of the process of our claim.
Trae was great. Upfront about everything and knowledgeable about the services. They kept to their word which is everything when it comes to customer service!
StormForce of Jacksonville is a very nice company.
I have already recommended 2 referrals.
They do quality work
A friend of mine recommended StormForce to me.
Very professional staff, friendly and knowledgeable.
StormForce of Jacksonville accomplished everything that they said they would do.
They did everything they said they were going to do in a timely manner. There were no surprises and they were upfront with everything.
My pool and pool deck was a mess, broke my sprinkler in the front and broke 4 solar lights, my driveway had tar all over it !!
The people are so nice and the customer service is awesome.
They are very professional, they showed up on time, and completed the job on schedule.
I did research on StormForce and read a lot of negative comment on them being money hungry and not efficient at all. I felt these comments were from negative people, so I went with them. I received excellent work and quality.
Kept me in the loop through the whole process.
Already gave them to Samuel.
What I liked about the process was the efficiency that Sam provided. He handled all the issues from coordination with the insurance company, as well as handling the paperwork that had to be submitted with my HOA so all that was taken off my plate.
Too many mistakes made on in house procedures. Not completed in a timely manner. To many people handling the process from start to finish!
They got the job done on time, I am completely satisfied with the work and the product.
I received outstanding service in a timely manner. They are very professional and very knowledgeable. StormForce is a great company to work with.
I'm satisfied with my roof and satisfied with 95% of the work that was done. I had one complaint but it was quickly resolved. The gentleman who handled the complaint rubbed me the wrong way. It did get taken care of though. Basically, I got the assumption that he didn't believe me when I told him that there was still a leak in my garage. Everybody was aware it was there, and it was repaired. The roofers accidentally put a smaller hole in there, that was just underneath the roof, a storm came through and made it leak again. I understood what happened, but I was mainly concerned that the gentleman who reviewed it told me it wasn't leaking, even though I had a big puddle in my garage. I wasn't happy with him and treated me like I didn't know what I was talking about. The whole process of putting the roof on was good, as well as them addressing the leak quickly.
I strongly recommend StormForce.
Excellent customer service. The salesman was accurate and to the point with everything that he told me.
They did a quality job.
StormForce of Jacksonville was excellent !
I am so pleased with the entire process. Jack and his team at Storm Force have been exactly on point with everything that was stated in the initial meeting. I have recommended Storm Force to several friends already.
Our salesperson, Kenny was extremely professional and knowledgeable. He video taped our roof to show us the damage which was extremely helpful. He quoted us a price and that price never changed! We have recommended StormForce to multiple neighbors!
Very professional crew and company. Pulled off with military like precision. I did not have to worry about a thing. Would strongly recommend them to any of my friends.
They were very professional, knowledgeable and did a fantastic job. I would highly recommend them.
Mr. Linsey really followed up and they also gave me an upgrade I didn't know I was supposed to get.
Stormforce exceeded all my expectations, I couldn't be more pleased with my new roof and the people I worked with!
StormForce was really really good. I am very satisfied with the work they did in my home.
Storm Force was on the ball. They knew that we needed permission from our Homeowners Association. We would not have filed and followed the rules if it hadn't been for Storm Force. We just needed to put everything in their hands and then love our new roof. Incidentally, I have only come across one roofing nail since the job was done. Everything was so neatly done. We are very pleased.
StormForce caused problems with my roof that I didn't have before they replaced my roof. They caused a leak in my roof that I did not have before, that caused damage to the ceiling and walls of my home. They also charged me for labor and materials they did not provide. The company in no way has attempted to rectify the problem. The production manager, Jacob a Anderson refuses to contact me regarding the matter. Travis Slaughter I want to make sure you know the hardship you have caused and the kind of company you run.
StormForce of Jacksonville was very professional and followed up in a timely manner.
Bad experience , storm force does everything to get "all" the insurance money even the money allotted for other repairs besides the roof and not happy with that they get the money out of your pocket as well with late charges not in the contract.
Top-notch. Storm Force is a very good company. I was very satisfied with their work.
Five star rating thank you STORMFORCE.
They did everything they said they would do. I just didn't understand the repair portion of the contract, but everything else was fine. I didn't understand the protocols.
Double check everything, do no trust anything Storm Force says.
I was exceptionally pleased with the installation. I am over all pleased.
I was pleased with every phase of the process. Everything was explained to me and handled in professional manner.
I am very satisfied. The insurance company spoke of how petty my house was. People stopped on the street and asked me who did it. I got lots of compliments! I will be sure to use them again. Matt was outstanding and very professional.
The proof is in the people and the job. They deserve every star given!
I liked the quality work and they are pretty awesome.
StormForce of Jacksonville is a fantastic company! I would highly recommend them.
Excellent workmanship, fast installation, beautiful product, easy as pie!
With so many recent headline news related to home owners getting ripped off with roof contracts where someone or some roof contractor promised a roof replacement, but the customers end up losing extreme amounts of money and no roof to show for it, it was actually a very pleasant experience getting our roof replacement done by Storm Force and the very friendly and professional presence everyone displayed throughout the entire job. Working with Simon, Able, and the 5 hard working young men who actually replaced our roof, my wife and I had no concerns at all about 'being taken to the cleaners' purchasing and receiving our new roof. They all seem to be a very well established, and we'll organized company of roof professionals.
We are very satisfied with the work and the time that it took to complete the job.
Not only did StormForce install an excellent roof with high-quality materials, but they cleaned up the job site very well, were very professional, and they helped me wade through insurance problems. I liked them so much they are roofing a rental of mine soon.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of StormForce of Jacksonville as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys