Great team...all workmen were courteous, knowledgeable & prompt, including subcontractors.
They cleaned up everyday. Reasonably priced & true tomthere word.
I have used Springs Home Improvement for a number of small jobs in the past—drywall repair, toilet replacement and installing a water filtration system in our kitchen. This past summer they tore down our old deck and built a beautiful new deck from scratch. Chuck was very helpful in the process of planning the deck and choosing materials and the finished project is amazing. I will continue to call them when I need work done as I trust their expertise and quality of work.
Had a good rapport with Chuck.
Springs Home Improvement did a fabulous job converting our hall bathroom into a beautiful spa. They listened to our every desire and incorporated it, were vigilant about keeping our house clean, and did a great job communicating with us. It was a wonderful experience!
They finished my project in a timely manner. I appreciate how they communicated with me. They pointed out things that needed my attention. They let me know if it was a necessity to do it now or wait until a different time. Their quality of work is very good.
Recognized Excellence - Scott was excellent. Walked us through the project from start to finish.
Areas Of Satisfaction - They did an excellent job covering up an opening in our wall. Cannot tell where it was patched.
Recognized Excellence - Everyone from the owner all the way down to include the worker who did the actual work. First class in every respect.a
Areas For Improvement - Nothing fell short of my expectations
Additional Comments - When I need anything done, I will call Springs Home Improvement.
I tell everyone about Springs Home Improvement.
Clean - Above and beyond.
Respectful - Friendly and fun too.
Communication - Everyone listens to me. They hear what I say. What I need.
Recognized Excellence - Chuck has been fantastic these past 10-12 years. And my regular guy who did lights, dishwasher, and checks out all my unusual concerns and more. Rich was an exceptional member of the team.
Recognized Excellence - Chuck Harrington, Owner and Scott Walchli
Areas Of Satisfaction - Quality of workmanship, efficiency and speed, knowledge of issues, professionalism of staff. Whether building out a new wine cellar or doing small projects in the home we have always appreciated their desire to do the best work possible.
Additional Comments - I have always appreciated the work and service provided by this company.
I am very happy with results.
Great crew, great product. My only complaint was that some of the finishing caulking was a little sloppy.
Great company, and easy to work with.
Nick L is the best! I've recommended Bone Dry to everyone I know that was effected by the hail.
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Springs Home Improvement as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys