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What I most appreciated was the pleasant attitude that I encountered daily. They always advised me of extras as I requested them. They were helpful in the design phase as to what made sense and what would a waste of money.
ICS worked wonders on a previously botched remodel. I had a contractor in that not only did they not finish, but they did sub par work. ICS came in, gutted everything and started from scratch. The job was done timely and stayed on budget, very rare from my experiences with other contractors. Looking... more
Fresh Coat of Richardson was wonderful, on time and did a immaculate job, to the inside and outside of my house. David Campbell was very hands on from the beginning to the end. I would highly recommend!!!
He was very professional. He went over everything with me, showed me the materials, and showed up on time. I was very pleased.
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Southwest Door & Window as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys