Southern Maryland Kitchen, Bath, Floors & Design

Expertise

I did have an issue with the whole process.

Professional & Organized

The company they had contracted out stained the floor the wrong colour at first. I had to get them to come out a few times to fix some stuff.

Areas For Improvement

I was not satisfied with the communication. A lot of the people that came out to do the work did not speak English. When I checked on the floor and it was the wrong colour that was big deal. They left stuff everywhere and when they came back out to do the floor the right colour they put the wrong shoe moulding up. I had to have them came back out again to put the correct one on.

Areas For Improvement

They missed the deadline to have the project completed.

Areas Of Satisfaction

I was most satisfied with their ability to make up for the deadline and make it an acceptable project.

Areas For Improvement

There were some minor details. Nothing major.

Areas Of Satisfaction

The design and the final product.

Areas For Improvement

None

Areas Of Satisfaction

I was most satisfied with the convenience. They are a small business and they were great with recommended the best products for what we needed to do

Additional Comments

I was very satisfied and I had no complaints.

We love our cabinets and floors!

Lead Source

We saw a sign while we were driving around.

Areas Of Satisfaction

The workmanship is very professional.

Additional Comments

Everyone working for this company was easy to work with. If the app was updated regularly and information on it accurate, I would be extremely impressed with entire process from planning to execution.

Areas Of Satisfaction

The workmanship was outstanding! The techs did a great job with the install and went all the way to ensure we were happy with the final project. You hear so many stories about companies who take short cuts and tell the owners tall tales that it's the best option or just do it half way to get the job complete. Our designer and the techs were great. We really appreciated the knowledge and candid input that helped us not make some mistakes which we would have been stuck with!

Areas Of Satisfaction

I was most satisfied with the communication with the contractors. The online system was great.

I highly recommend this company. I am more than satisfied with the completed project. I will definitely call upon the company again for my next home projects. Thank you to Tony and Daryl, and ALL of the awesome contractors.

Areas For Improvement

N/A

Areas Of Satisfaction

Quality of work and communication.

Areas For Improvement

None

Areas Of Satisfaction

Materials and workmanship

Areas Of Satisfaction

I was most satisfied with the material and the craftsmanship of the counter top and the back splash.

Areas For Improvement

They did not fall short of my expectations.

This organizations was fantastic to work with. Good Communications, clear estimate, assistance and suggestions were great, and the project met our requirements. When they found unexpected issues they had solutions and took care of the issues. Excellent group of people to work with.

Areas Of Satisfaction

Their contractors were super, very professional. Their plumber found a problem with our well bladder tank, we were able to take care of it before it became a problem. They were only there to hook up the bathroom fixtures.

Additional Comments

Thanks folks you did a wonderful job!

Areas Of Satisfaction

Quality and workmanship

Areas For Improvement

None, Outstanding Work!

Areas Of Satisfaction

Everything was done in a very professional fashion!

Additional Comments

Very professional company, outstanding work! I am very pleased with the entire process! I would definitely recommend this company!!! Many Thanks to All Staff!!!

SMKBFD did a great job replacing the flooring in my basement. In addition to being very responsive, they did great work at a reasonable price. In addition, they cleaned up and left the site better than they found it. I definitely recommend their service.

Clean & Safe

The floors were protected and the job site was cleaned at the end of each work period.

Employees & Subcontractors

The employees identified themselves when they arrived and told us when they were leaving the job site and finishing for the day.

Areas Of Satisfaction

The worker expertise and the pride they took with their work. They treated us like family.

Areas For Improvement

They went above and beyond what I expected.

Areas Of Satisfaction

I was most satisfied that they committed to a day and time and stuck to it. They finished a little bit earlier than they told me. I was really happy with that.

Anthony is wonderful!

Areas Of Satisfaction

The installation of the cabinets went wonderful. Steve was great and knew how to do it well.

Southern Maryland Kitchen, Bath, Floors & Design did a great job. The design is great. We are very happy with it.

Areas Of Satisfaction

We are most satisfied that all of the people have been professional and friendly and they've wanted to do the best job they could. We are happy with the results so far.

Areas Of Satisfaction

Everyone was great - very helpful, professional, flexible, and fun to work with! I should note that the hardwood floor team was awesome. We had projected a week to complete this last stage of the project and they took 3 days leaving only a hour or so of work on day 4.

My fiancé and I love the new flooring and the drywall work that was completed.

Areas Of Satisfaction

The flooring looks great!

Workmanship and quality of materials were good. Project management needs improvement.