Sierra Structures - Fences, Decks & Screen Porches

Sierra Structures - Fences, Decks & Screen Porches

286 Ratings

GuildQuality surveys

This page contains customer feedback collected by GuildQuality using impartial third party surveys. Learn more
Likely To Recommend
I am likely to recommend Sierra Structures - Fences, Decks & Screen Porches to a friend.
98%
Budget
Sierra Structures - Fences, Decks & Screen Porches stayed within our agreed upon budget.
100%
Communication
Sierra Structures - Fences, Decks & Screen Porches communicated with me effectively.
96%
Expertise
Sierra Structures - Fences, Decks & Screen Porches had the necessary expertise to manage my project.
96%
Problem Resolution
Sierra Structures - Fences, Decks & Screen Porches effectively addressed and resolved problems.
98%
Punchlist
Sierra Structures - Fences, Decks & Screen Porches completed the punchlist in a timely manner.
100%
Schedule
Sierra Structures - Fences, Decks & Screen Porches adhered to our agreed upon schedule.
96%
Value
I received a fair value for my money.
98%
Professional & Organized
Sierra Structures - Fences, Decks & Screen Porches was professional and organized.
99%
Construction Quality
I am satisfied with the quality of materials and workmanship.
100%
Clean & Safe
The job site is kept clean and safe.
98%
Employees & Subcontractors
The employees and subcontractors of Sierra Structures - Fences, Decks & Screen Porches are professional and courteous.
100%
Trust
I trust Sierra Structures - Fences, Decks & Screen Porches to follow through on commitments.
100%

What does this data mean?
4.9
281 of 286 would recommend
266
15
3
0
2
How are reviews verified?
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Response
Sierra Structures - Fences, Decks & Screen Porches   Dear Priscilla, Thank you so much for recognizing the work that Travis and Liz put into your project to make sure you are pleased. They are both top notch employees. You are right that you picked a great product and I am happy you are pleased. Thanks for the comments and we really appreciate your business. Ken Meashey
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Sierra Structures - Fences, Decks & Screen Porches   Sue, Thanks for the nice comments. We try to provide the best customer service and high quality. Jody is the best at meeting customer expectations and satisfying their requests. Michael Hiatt is a wonderful installer and does fabulous work. Thanks for the great comments and I hope you enjoy your fence. Ken Meashey
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Response
Sierra Structures - Fences, Decks & Screen Porches   Dear Lee, Thank you for the kind comments about the fence and deck. It is nice to see your nice comments about Travis and Liz. Both are top notched representatives of our company. We are glad that we get this feedback on customer service and great quality. It is what we strive for here at Sierra Structures, Inc. Thanks again for the nice review. Ken Meashey
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Sierra Structures - Fences, Decks & Screen Porches   Dear Danny, Thank you so much for the nice review. We strive for great customer service and high quality. Our staff is just terrific and as you know Jody is a real professional. You have one of our best installers, Raul, and as you know he is a great craftsman. I am glad we could add a little sunshine to the process. Thanks for the review.
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Sierra Structures - Fences, Decks & Screen Porches   Thanks for the nice review and comments. Matt is a top notch estimator and you had one of our best installer, Narciso. Thanks for the kind review and comments.
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Sierra Structures - Fences, Decks & Screen Porches   Thank you for your kind review. I am so glad you are satisfied and can see the effort we put into quality. We strive for great customer service and the highest quality. Thanks for the review.
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Sierra Structures - Fences, Decks & Screen Porches   Thank you for recognizing that we try to communicate delays even when there are messages our customers do not want to hear. It is a tough message some times. Liz, Linda and Rebecca do a great job. Thanks for the recognition. Ken Meashey
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Sierra Structures - Fences, Decks & Screen Porches   Thank you Eva for the nice comments. You hit the nail right on the head. Travis and Narciso are a great team giving great customer experience and wonderful quality. This is what our company is about. Thanks again.
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Response
Sierra Structures - Fences, Decks & Screen Porches   Dear Melissa, Thank you so much for the great review. We work hard to make sure we are responsive to our customers and you hit the nail in the head. Jody and Liz are the best. There are times when we may not be the least expensive but I will say we work on providing the best customer service and the highest quality. It is so rewarding when our customers see our effort and recognize the great talent. Thanks again. Ken Meashey
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Sierra Structures - Fences, Decks & Screen Porches   Dear Robert, Thank you for the review and the recommendation. Dan is a great representative for our company. We are focused on great customer service and high quality. It is very nice to see that we accomplish this. Thank again. Ken Meashey
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Sierra Structures - Fences, Decks & Screen Porches   Dear Chris, Thanks for taking the time to give us your feedback. As you know we really try to WOW our customers with great service. It is really great to see that both Liz and Travis live our values. Thank you so much for the kind words. Ken Meashey
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Sierra Structures - Fences, Decks & Screen Porches   Dear Aaron, Thank you for the kind comments. We are so happy to see our customers happy. Dan is a great PM and Salesman. Thank you so much.
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