Shep's Windows & Doors installed they windows when they said they would, finished it nicely and I can feel the difference. They did a good job.
Shep's Windows & Doors were very professional. They did the job on time and in a timely manner.
We were extremely satisfied with them. There were many things that our salesman did that were out of his way to help out with the project before, during and after the installation. They were here all day to put in our five windows which are extremely large. I'm very happy with them. We were looking around at Sutherlands and when we looked in there we were really surprised with the prices. They are higher quality than our old windows and they even keep out noise. We are really happy with them and we've recommended them to anyone to asks us. We were extremely satisfied with them. We have two more windows that we might replace with Shep's Windows & Doors. We have a daughter that likes to talk a lot and he was really great talking with her. We are all around happy with the experience. I can't say enough nice things about them.
They are the most professional company I have dealt with in this area. The quality of their windows is far superior to others. They are friendly and easy to work with.
I had a good experience with Shep's Windows & Doors and I am very pealed with my windows.
I really like it. It is exactly what we wanted.
They have great products and workmanship.
I had no problem with the way they did it or the way they were here when they said they would be. There were some little things, but it was minor and we got through it. I like the windows and patio door. I am very satisfied.
Shep's Windows and Doors was very professional. The salesperson was very personable and addressed our needs.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Shep's Windows & Doors as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys