I have nothing but good things to say about this company. I was slightly worried going into the build process because of horror stories I heard from friends and family but SAB has been an absolute joy to work with. From project manager to warranty specialists, everyone has been phenomenal.

Our experience was not something I would want someone I know to have to go through.

We chose SAB homes after looking at numerous builders and reading reviews. This was the third home we have built and one of the things that excited us about SAB was the attention to detail, quality of their home and the design center for selections. We were excited to make our selections and then sit back and watch our dream house get built. Unfortunately, this ended up being our most involved and painful house building process of the three homes. There have been plenty of positives along the way, but the negatives sting much worse. Our overall experience seems to be broken into four parts with vastly different experiences for each part.

Part 1: We had our selection meeting, met the staff and went and made our appliance selections. When we had our selection meeting, SAB did not have a superintendent for the northland at that time and Greg would be handling until they got a person hired. Everything was working out just like it should! We cant wait to break ground and start seeing our dream home get built.

Part 2: Somewhere in the framing stage, we met our new superintendent. This is when our story took a turn. We would go visit the house once a week, usually on Friday's to see what had been completed that week. Nearly every week we had a email to send out, requesting something be corrected. Plumbing in the wrong locations, electrical not done as agreed, wrong HVAC installed, wrong stone installed etc. The occasional insult was thrown to Melissa and I, but nothing we can't handle, but 100% unexpected. Towards the end of June, we reached a breaking point with the number of mistakes being made and lack of caring. We had a lengthy phone call with Raelyn and within a week, the list of mistakes had mostly been rectified and for a brief moment we were on track again. The track was shorter than the train though and within a few weeks time, the same pattern started appearing again. At this point, we could either push through and make the best of it, or walk away and accept apartment life for another year as we start over with a new dream. We pressed on.

Part 3: We completed a walkthrough of the house to close in the following week. Numerous trades were still working in the house, painting was still being completed. Sarah was fantastic and made notes of all the punch list items. However, a week later we closed and found most of the punch list had not been completed. (maybe the house needed another week or two to be ready to close?)

Part 4: After closing we met with SAB's staff. We discussed all the outstanding issues and completed another walkthrough. Raelyn and Greg were extremely open to the feedback we provided and assured us they would get all our concerns and flaws with our home taken care of. A plan was put in place and although work is on-going with some items, they 100% followed through to make sure our house gets a close as it can to the dream home we purchased.

Overall, after meeting with Raelyn and Greg, I would still recommend SAB to friend needing to build a home. They are standing behind their house and the quality of it and taking action to make things right. SAB is doing all the things they need to do to re-write Part 2.

Overall the building process was a good experience. The staff was friendly and supportive when needed. Nothing is ever going to be 100% to our expectations so one has to go into the process with this mindset. Would recommend SAB homes to a friend.

SAB was really great at communicating everything, their attention to detail was top-notch and they're extremely easy to work with.

This was such a great experience. Would not hesitate to do it again. Our superintendent was fantastic.

The quality of workmanship is very good.

Our home was being built as a model home before we came in and bought it. SAB was very accommodating on anything we wanted to change from the design, easy to work with, helpful, and their design team gave us ideas on what would look good

SAB was extremely easy to work with and the quality of their homes is great.

The builders were easy to work with and build a quality product.

They were fabulous to work with!

I’m very happy with the construction Of my new home. SAB builds quality homes and follows through with what they promise.

I do have floors with multiple floor popping in my home.

I am likely to recommend SAB Homes because they were a pleasure to work with and have been receptive to the minor issues we needed to address. Overall, it was a great purchasing experience.

Love the house and location. Only reason why this is not 5 Stars is because of the landscaping. Continue to have issues with water draining into the sump pump. I understand Creekmoor probably has a high "water table", but maybe a little more attention can be applied to
"Box Cutting" soil prior to sod and grading.

Overall, our house is nice and staff was friendly/helpful throughout all of the interactions. The process of building a home was as easy as possible, especially during a pandemic.

SAB accommodated many changes to our house prior to the build and during the build with professional execution of services.

There are some design flaws in my opinion

SAB is the most customer-oriented builder I've ever worked with. They build a top-of-the line home with truly outstanding construction from top to bottom, then back it up with a best-in-the industry warranty team.

The home was very well put together and the staff was professional. The whole process was easy.

It was a very easy and organized process with the builder.

I'm not the most satisfied with the quality.

We have been very satisfied with everything!

I simply can’t say enough about SAB Homes! This was my first build and it was smooth sailing from handshake to buy the lot to the “welcome home” handshake. They take tremendous pride in their business, staff, and customers.. and it shows. No detail was left undone; from the necessary piering to the smallest of paint details. I couldn’t be happier with the quality put into my new home. I’ve been in it one full month and believe me, I have tried to find fault and I simple can’t. I was at the site weekly and know each step was done well and to my very particular satisfaction level. Dennis kept me abreast to any concerns before I could even ask and the full staff are tremendous to work with. When you sign with SAB, you’ll get incredible value and a home you can live in for a lifetime.

Everyone I have met at SAB has proved, thus far (I have not yet moved into the home), to be very responsive to questions and concerns. As well, the site general manager, Dennis, goes beyond the ordinary in knowledge, ability/willingness to explain, and, most importantly, the credibility to trust that what he says will actually be achieved.