There are some design flaws in my opinion
SAB is the most customer-oriented builder I've ever worked with. They build a top-of-the line home with truly outstanding construction from top to bottom, then back it up with a best-in-the industry warranty team.
The home was very well put together and the staff was professional. The whole process was easy.
The build process itself was smooth - a few minor things that they went above and beyond to help us with (for example, our carpet choice was no longer available so they upgraded for free). We did have a more serious issue after closing, but their customer service team made sure everything was corrected and we left with a smile.
I loved the training from Kelsey about how everything works in my home. Jim my superintendent has been very helpful in fixing anything that was needed and did it quickly. Very quality construction and very happy with my home
Builder is very unique in craftsmanship. Homes as beautiful.
It was a very easy and organized process with the builder.
I'm not the most satisfied with the quality.
We have been very satisfied with everything!
I simply can’t say enough about SAB Homes! This was my first build and it was smooth sailing from handshake to buy the lot to the “welcome home” handshake. They take tremendous pride in their business, staff, and customers.. and it shows. No detail was left undone; from the necessary piering to the smallest of paint details. I couldn’t be happier with the quality put into my new home. I’ve been in it one full month and believe me, I have tried to find fault and I simple can’t. I was at the site weekly and know each step was done well and to my very particular satisfaction level. Dennis kept me abreast to any concerns before I could even ask and the full staff are tremendous to work with. When you sign with SAB, you’ll get incredible value and a home you can live in for a lifetime.
Everyone I have met at SAB has proved, thus far (I have not yet moved into the home), to be very responsive to questions and concerns. As well, the site general manager, Dennis, goes beyond the ordinary in knowledge, ability/willingness to explain, and, most importantly, the credibility to trust that what he says will actually be achieved.
Very satisfied with it!
I have already recommend SAB to multiple friends and will continue to do so. We just bought a new home from another builder about 18 months ago and the experience with SAB is amazing when compared to other builder.
They were easy to work with.
They do phenomenal work and we are very pleased with our home.
We have and helped some of our friends come and join us to live in our SAB neighborhood.
I'd give you a 10.
Recognized Excellence - SAB Homes is a 1st class organization and their team made the process exceptionally smooth and enjoyable. The design team, Katie & Kaitlin, made our selection process fun and easy and our choices in the home flow together seamlessly. Raelynn & Brad were always available for questions regarding costs, plans, and material items and provided prompt response and service. Our site manager, Tom, was above and beyond helpful and diligent in his service, communication, and workmanship. Joanne provided a great deal of assistance with questions and updates during the process. Chelsey's weekly updates on our progress were critical to keeping us "in the know" during the building process and a game changer in the industry. Lastly, the subcontractors were a direct extension of SAB Homes with high quality craftsmanship and professionalism. Overall, our family couldn't be happier and could not have picked a better team to build our new home!
Recognized Excellence - Everyone that interacted with at SAB Homes exceeded our expectations. This is our fifth home, and by far, the best experience we have ever had. We look forward to many years in our new home and we are grateful for the professionalism of all that were involved in the process of getting us in our home. Thanks!
Recognized Excellence - Katie was very helpful and knowledgeable. She was a great asset in the selection process and as changes became necessary.
Additional Comments - Thank you for your help and support through this process. You were always patient and understanding of our concerns. I felt the overage costs were very reasonable. We love our new home!!!
Recognized Excellence - Katie and Adrianne where both a pleasure to work with!
Recognized Excellence - I have dealt with Adrienne. She has been outstanding.
Additional Comments - I have been totally impressed with all sides of S and B. It is a well built house and we love it. We would be willing to show it to any interested buyers anytime!
Recognized Excellence - Because it was only a spec home already finished on the KS side, I have only worked with Adrienne and Tom. They both have surpassed my expectation for what good service is. Courteous, thorough, quick with follow through and an approach that is at the highest level of professionalism, both of them. I know Tom just recently started, but was nothing but impressed with him. Adrienne was simply - - great, and great to work with.
Recognized Excellence - I really like Joanne Atterbury and Tom Hoelting. They did an awesome job of getting me into my house on time.
Recognized Excellence - Raelynn was extremely helpful during construction and with warranty issues that came up.
Any Changes? - I fI could change anything about my home I would want a bigger garage and patio.
Any Changes? - Larger garage, larger patio
Recognized Excellence - Adrienne has been wonderful through the warranty process. She always responds to our emails promptly and works to get repairs done as quickly as possible. John and Mason have done excellent work on the items that we need taken care of. They leave all work areas clean and don't hesitate to take care of items even if they are not on the list.
Any Changes? - I wish the garage was a foot or two deeper. Tight squeeze for my truck.
Additional Comments - We cannot say thank you enough for the home and service SAB has given us :)
Recognized Excellence - The whole team was great. Everybody did good.
Recognized Excellence - I'd like to recognize John, the guy who takes care of issues. Adrienne has been most helpful.
Recognized Excellence - Gary Smith, he does a great job and made sure everything went smooth.
Any Changes? - I wouldn't change anything.
Recognized Excellence - Bill was great to work with. I also enjoyed working with Chris who did the sprinklers. Katie did an awesome job helping me pick out colors for the home. Raylynn always answered my questions in a timely manner.
Recognized Excellence - Adreinne Morfield, Raelynn King-Barnhart were amazing too work with! They made our inspections, walk throughs and closing painless and stress free. Both were there to promptly answer any question or concern we had. They even made themselves avaiable at night and on the weekends. Great ladies!The subdivision super intendent Charlie was exceptionally courteous, and willing to accomodate our every need!
Additional Comments - Thank you SAB Homes! The quality of your people and their attention to detail were second to none.
Additional Comments - Love our home!
Recognized Excellence - Jerry and Raylynn have been wonderful to work with! We bought a model home and wanted a number of changes made. They both worked with us every step of the way to ensure we got just what we wanted! The are clearly part of a very engaged, professional, and caring team!
Recognized Excellence - LOVED Raelynn and Dennis! They were outstanding to work with and we felt like we made a couple new friends in the process. They made building a new home easy and comfortable. We would definitely recommend SAB to anyone!
Additional Comments - Very happy with home. Everything came out the way we wanted. Quality of work by SAB and all subs outstanding.
Recognized Excellence - Both Jr and Dennis have been great to work with onsite. The others we have communicated with have been great as well.
Any Changes? - If I were building it (and drawing the plans), I would make better use of the space behind the third car garage. It is now empty yard space, that gets very little sunlight and is mostly unusable. It would be nice to have made it an extension of the third car garage, or a separate shed for year supplies. All-in-all, we are very satisfied with the home.
Additional Comments - I love my place
Recognized Excellence - Raelynn and Charlie were both on top of things and when there was a problem they took care of it.
Recognized Excellence - Raelynn and Scott both were wonderful to work with as well as the superintendent were all exceptional.
Punchlist - The walk through punchlist went great. So far the 3 month punchlist is going good. John was able to finish almost all of the inside things and needs to come back to finish up a few remaining inside items and the outside things.
Current Referrals - Not at this time...we did have someone stop by the house and wanted to know who built it cause they loved the outside of the house. I gave them SAB contact info.
Recognized Excellence - Raelynn has been exceptionally responsive and helpful from the first time we saw the model home, up to the present time when we have been living in our home for almost 1 year. Charlie and John have been very for repairs and maintenance issues.
Additional Comments - We have been extremely pleased with the service that we have received from SAB since moving into our home. There have been a few problems, which have all been handled quickly and professionally. They are even willing to come out and replace light bulbs for us, which can be very difficult with such tall ceilings. I would give them the highest recommendation to anyone looking for a new home.
Additional Comments - The minute we drove into Siena at Longview, we fell in love with the community. We were focusing on communities with reverse 1-1/2 style homes, and Siena was definitely the cream of the crop! The first thing that caught our attention was the beautiful red tile roofs - they add such elegance and contribute to the sense of peace and tranquility. As we looked more closely, we discovered the high quality of materials and construction. But most of all, we were impressed with the rapid response and attention to detail of the team at Siena. They definitely know what they are doing and made the entire process easy for us. We have been in our home for about a month now, and are still amazed that it we are actually living in our dream home!
Any Changes? - We bought the model home, so were not involved in selection of materials. We absolutely love the home, and wouldn't change anything at all!
Easier Than Expected - The experience was about as easy as I expected it would be.
Recognized Excellence - John Jr. provided exceptional service in repairs.
Any Changes? - If I could change anything about my home, it would probably be the lighting - I like more recessed lighting.
Recognized Excellence - Raelynn provided everything we needed to feel comfortable enough to purchase our home from SAB.
Additional Comments - Buying a home from SAB Homes has been a great experience. We can't tell you how much we are enjoying our new home.
Any Changes? - Nothing. Our home is perfect for us.
Additional Comments - Overall, we're very satisfied. There were some little things, but we'll have a warranty follow up to address these issues. Hopefully they'll continue to serve us as well as they have been. Amy and Justin are the most professional people I've ever met.
Additional Comments - We have yet to have our 3 month follow up, there are some issues, but we are confident that they will be handled quickly and efficiently.
Additional Comments - I think Scott runs a phenonmenal company and we couldn't have asked for a better builder.
Construction Quality - They need to use a different paint because it gets scratched up so easily.
Additional Comments - Everybody there bent over backwards through the whole building process for us. Charlie sat down with us and went over everything so we knew exactly how everything would be and then they built it that way. It was a very smooth build, they exceeded our expectations on closing. They are a very well planned company. They were very open and honest with us and everything went very smoothly, something I don't hear too much of from my friends about other builders.
Additional Comments - Overall we are very pleased with our home and with SAB Homes in general.
Recognized Excellence - Charlie did a great job, he was the on site supervisor. Scott, the supervisor was amazing. He extended the contract for us because we couldn't sell our house and that was really great of him. John, our realtor was really great as well.
Recognized Excellence - Charlie did a great job and he was always nice about everything.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of SAB Homes as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys