I have already had an opportunity to recommend JT and Ropa Roofing to a co-worker.
I was very happy with the work.. John Jamison is wonderful..He keeps you fully informed at all times. The crew was very professional, punctual and cleaned all the debris up after the work was completed
Fast and professional communication. Answered questions and was straight forward with expected costs and time line. Personable project manager and all the workers were respectful and kind. I would recommend them any time!
This was stress free process
Ropa Roofing provides excellent quality service.
These guys are AWESOME, everything was taken care of and handled professionally. Thank you!!
The crews used were great workers and pleasant to have around. The gutter works was very excellent. The overall managemnt and coodination with the insurance was excellent.
Areas Of Satisfaction - Good workmanship.
Ropa was easy to work with and did a great job.
Brent and his team were top notch from start to finish. From helping the Mrs. with shingle color options, to the quick and professional installation day, as well as timely follow up and working to resolve final details with our homeowners insurance - they made the entire process painless. Highly recommended.
Ropa Roofing replaced our roof and gutters and installed leaf guards. Brent has responded quickly and effectively to any concerns (one downspout, water on leaf guard). Ropa Roofing has our recommendation.
Great company! Outstanding job!
Ropa Roofing was very helpful with dealing with our insurance on our claim. They did a nice job recommending materials and decor.
Areas Of Satisfaction - I was most satisfied with the salesperson.
Recognized Excellence - I would like to recognize Josh Adams for his exceptional service.
These guys were great. The salesman was super professional and they did the job really fast and really well. Was impressed and would certainly work with them again....but hope it doesn't hail like that any time soon!
Areas Of Satisfaction - Having dealt with many contractors, I expected the worst and they were so great. They were on time and did a perfect job. Really, really good experience.
Recognized Excellence - Brent Roper is a great guy and I really felt comfortable with him the whole time.
Additional Comments - Great job, would recommend to everyone!
Areas Of Satisfaction - I was most satisfied with the workmanship.
Recognized Excellence - I would like to recognize my salesman Brady for his exceptional service.
We are absolutely satisfied with the services we received. They are courteous and prompt. Their staff was wonderful!
Areas Of Satisfaction - I was satisfied in every area.
Current Referrals - They have done every house in the neighborhood.
Recognized Excellence - I would like to recognize the lady in the office for her exceptional service. She was wonderful. I think her name was Karen. She was very attentive.
Additional Comments - We are very satisfied and I believe all of our neighbors are too!
Very professional team did a great job on my new roof. No issues, no complaints. Everything went as planned and the job was well done.
Areas For Improvement - None - they were great.
Excellent communication from start to finish - they made the process so smooth and easy. Work completed on time and the house looks great! Highly recommend I'd highly recommend Ropa Roofing!
Areas For Improvement - Nothing comes to mind
Areas Of Satisfaction - Ease of the whole process from start to finish. They got it done!
Areas For Improvement - Ropa Roofing did not fall short of my expectations. They did everything great!
Areas Of Satisfaction - I was most satisfied with the quality of the work and that they stuck pretty well to the schedule.
Current Referrals - I have already recommended them!
Recognized Excellence - I would recognize Josh Adams for exceptional service.
Areas Of Satisfaction - The communication was good. It was always timely.
Recognized Excellence - Josh, our contractor, was really great and easy to work with.
Josh was excellent to work with and we would definitely use them again.
Areas Of Satisfaction - I was satisfied with Josh and how he was responsive and helpful. He tried to make sure we were happy and satisfied.
Recognized Excellence - I would like recognize Josh because he was so helpful.
Rope Roofing was professional, efficient and exceeded expectations. I would recommend them to anyone needing a new roof or roof repairs.
Areas For Improvement - None-all expectations were exceeded.
Areas Of Satisfaction - Communication, thoroughness, professionalism, time to complete job, courteousness - in summary, everything.
Current Referrals - I have sent contact information to friends and co-workers and will continue to do so.
Recognized Excellence - Brent Ropa
I have nothing negative to say other than the cleanliness after the job was done, but the shingles themselves made such a big mess.
Areas Of Satisfaction - I am most satisfied with the look of the roof itself. It looks professional, nice clean edges, and looks brand new. It's nice to look at.
Recognized Excellence - I would like to recognize J T Fulton. He did a great job.
Additional Comments - Thank you so much for the job well done.
Areas Of Satisfaction - They were very responsive and got the job done quickly.
Recognized Excellence - The salesperson was a great communicator, very knowledgable, and patient.
Professional, fast, high quality, dependable! Great value!
Areas For Improvement - Finding nails around the house and yard. Minor, just a few.
Areas Of Satisfaction - Price, quality, and execution.
Current Referrals - Not at this time, but if I do I will recommend Ropa!
Recognized Excellence - Brady Reay
Additional Comments - My house looks amazing, and with the new Ridge Vent and attic vents, hopefully cooler and more efficient!
Areas Of Satisfaction - They got the work done and the job site was kept clean.
Recognized Excellence - Mr. Ropa himself, was great!
Ropa Roofing did an excellent job in all ways. They also were very price conscious, and since this job was not covered by insurance, I was extremely happy about this. Regardless of price, they were very professional and did a great job installing a new roof for me.
Areas Of Satisfaction - Their follow through on everything was great. They were quick to get back to me with a quote. They explained everything thoroughly. They stuck to their original quote. They showed up when they said they would. They provided great value for the price charged. They did the job exactly as the said they would. They cleaned up well after the job was done.
Recognized Excellence - Brent Roper, the owner and project manager, did an excellent job explaining everything upfront, and then made sure the job was done quickly and well.
Areas Of Satisfaction - The customer service that I received from Brent was the most satisfying.
Recognized Excellence - Brent was great!
They were just really easy to work with, and we are very very pleased with how everything turned out. They were quick to get in and get the job done. It was a wonderful experience.
Problem Resolution - I didn't have any problems.
Areas Of Satisfaction - I was most satisfied, once it was all said and done, in terms of the speed with which they came and did a wonderful job for us.
Recognized Excellence - The owner of the company is an absolute dream to work with.
Brent runs a great company. Super easy to work with, and very respectful.
Areas Of Satisfaction - I was most satisfied in terms of their communication and response time.
Recognized Excellence - I would like to recognize the owner, Brent, for his exceptional service.
Ropa Roofing exceeded my expectations in every way. Their timeliness, integrity and hard work was top notch and the best I've seen in the business. I was so happy with Ropa Roofing and the results of our new roof that I have since referred Brent to clients, friends and family and will absolutely continue to do so!
Recognized Excellence - Brent Roper
Great work by Ropa! Brent really helped make this as enjoyable as possible with his flexibility, detailed information and wonderful communication. I would highly recommend Ropa Roofing!
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Ropa Roofing as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys