I have already had an opportunity to recommend JT and Ropa Roofing to a co-worker.
I was very happy with the work.. John Jamison is wonderful..He keeps you fully informed at all times. The crew was very professional, punctual and cleaned all the debris up after the work was completed
Fast and professional communication. Answered questions and was straight forward with expected costs and time line. Personable project manager and all the workers were respectful and kind. I would recommend them any time!
This was stress free process
Ropa Roofing provides excellent quality service.
These guys are AWESOME, everything was taken care of and handled professionally. Thank you!!
The crews used were great workers and pleasant to have around. The gutter works was very excellent. The overall managemnt and coodination with the insurance was excellent.
Areas Of Satisfaction - Good workmanship.
Ropa was easy to work with and did a great job.
Brent and his team were top notch from start to finish. From helping the Mrs. with shingle color options, to the quick and professional installation day, as well as timely follow up and working to resolve final details with our homeowners insurance - they made the entire process painless. Highly recommended.
Ropa Roofing replaced our roof and gutters and installed leaf guards. Brent has responded quickly and effectively to any concerns (one downspout, water on leaf guard). Ropa Roofing has our recommendation.
Great company! Outstanding job!
Ropa Roofing was very helpful with dealing with our insurance on our claim. They did a nice job recommending materials and decor.
Areas Of Satisfaction - I was most satisfied with the salesperson.
Recognized Excellence - I would like to recognize Josh Adams for his exceptional service.
These guys were great. The salesman was super professional and they did the job really fast and really well. Was impressed and would certainly work with them again....but hope it doesn't hail like that any time soon!
Areas Of Satisfaction - Having dealt with many contractors, I expected the worst and they were so great. They were on time and did a perfect job. Really, really good experience.
Recognized Excellence - Brent Roper is a great guy and I really felt comfortable with him the whole time.
Additional Comments - Great job, would recommend to everyone!
Areas Of Satisfaction - I was most satisfied with the workmanship.
Recognized Excellence - I would like to recognize my salesman Brady for his exceptional service.
We are absolutely satisfied with the services we received. They are courteous and prompt. Their staff was wonderful!
Areas Of Satisfaction - I was satisfied in every area.
Current Referrals - They have done every house in the neighborhood.
Recognized Excellence - I would like to recognize the lady in the office for her exceptional service. She was wonderful. I think her name was Karen. She was very attentive.
Additional Comments - We are very satisfied and I believe all of our neighbors are too!
Very professional team did a great job on my new roof. No issues, no complaints. Everything went as planned and the job was well done.
Areas For Improvement - None - they were great.
Excellent communication from start to finish - they made the process so smooth and easy. Work completed on time and the house looks great! Highly recommend I'd highly recommend Ropa Roofing!
Areas For Improvement - Nothing comes to mind
Areas Of Satisfaction - Ease of the whole process from start to finish. They got it done!
Areas For Improvement - Ropa Roofing did not fall short of my expectations. They did everything great!
Areas Of Satisfaction - I was most satisfied with the quality of the work and that they stuck pretty well to the schedule.
Current Referrals - I have already recommended them!
Recognized Excellence - I would recognize Josh Adams for exceptional service.
Areas Of Satisfaction - The communication was good. It was always timely.
Recognized Excellence - Josh, our contractor, was really great and easy to work with.
Josh was excellent to work with and we would definitely use them again.
Areas Of Satisfaction - I was satisfied with Josh and how he was responsive and helpful. He tried to make sure we were happy and satisfied.
Recognized Excellence - I would like recognize Josh because he was so helpful.
Rope Roofing was professional, efficient and exceeded expectations. I would recommend them to anyone needing a new roof or roof repairs.
Areas For Improvement - None-all expectations were exceeded.
Areas Of Satisfaction - Communication, thoroughness, professionalism, time to complete job, courteousness - in summary, everything.
Current Referrals - I have sent contact information to friends and co-workers and will continue to do so.
Recognized Excellence - Brent Ropa
I have nothing negative to say other than the cleanliness after the job was done, but the shingles themselves made such a big mess.
Areas Of Satisfaction - I am most satisfied with the look of the roof itself. It looks professional, nice clean edges, and looks brand new. It's nice to look at.
Recognized Excellence - I would like to recognize J T Fulton. He did a great job.
Additional Comments - Thank you so much for the job well done.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Ropa Roofing as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys