Recognized Excellence

Recognized Excellence - There were quite a few gentlemen that were excellent.

Areas Of Satisfaction

Areas Of Satisfaction - The speed in which they worked was quite nice. They were very efficient.

Additional Comments

Additional Comments - It was a very positive experience. I would definitely go back to them.

Recognized Excellence

Recognized Excellence - Though I can't remember all the Rocksolid Windows and Doors worker's name, they were really quite nice including the owner Steve and Matt.

Areas For Improvement

Areas For Improvement - Rocksolid Windows and Doors didn't fall short of my expectations. I had no problem with them as they came on time and identified things needed in my home.

Areas Of Satisfaction

Areas Of Satisfaction - Rocksolid Windows and Doors, communication was really good! It was always someone doing a follow-up for me, they came when they said they would and the workers answered all of my questions.

Additional Comments

Additional Comments - What I can share about my experience with Rock Solid Windows and Doors is I wouldn't hesitate to recommend them and I have no concerns.

Recognized Excellence

Recognized Excellence - Extremely professional, always on time, checking up to see if I was satisfied. Cleaning up after themselves always! I hired Rock solid, about 3 -4 years ago and was so happy I had them back to do the rest of my windows.

Areas Of Satisfaction

Areas Of Satisfaction - They were on time, very respectful of my home, made sure area was clean after, walked me through to make sure I was happy and knew how to open, as well as how to open to clean them.

Additional Comments

Additional Comments - Extremely satisfied!

Honesty, price was good and above all very friendly staff

Recognized Excellence

Recognized Excellence - Matt Bondy & Steve Rock

Additional Comments

Additional Comments - If asked who to get for windows & doors I would recommend Rocksolid Windows & Doors. We recommended you to our neighbors and were very pleased with our windows & doors they are having their windows done by you as well.

Types of work

Types of work - They replaced custom bedroom windows.

Recognized Excellence

Recognized Excellence - I would like to recognize the salesman, Matt, he was really helpful, and knowledgeable. He gave us good price and he was very helpful.

Areas For Improvement

Areas For Improvement - They did not fall short in any area of my expectations. We are really happy with everything.

Areas Of Satisfaction

Areas Of Satisfaction - They exceeded with the quality of the windows, they were really nice. The installation was done really well, and we are really happy with everything.

Recognized Excellence

Recognized Excellence - Whole team was polite, friendly and answered all questions I had. Excellent team!

Areas For Improvement

Areas For Improvement - Keep doing your thing. I will definitely bring your team back to finish the rest of my house!

Recognized Excellence

Recognized Excellence - I'd like to recognize the owner who followed up and came back to the house after the job was complete.

Recognized Excellence

Recognized Excellence - I would like to recognize Rick, Matt, and Steve for their exceptional service. Also, everyone I talked to was wonderful.

Areas For Improvement

Areas For Improvement - There are no areas where they fell short of my expectations.

Areas Of Satisfaction

Areas Of Satisfaction - They exceeded my expectations in all areas.

Additional Comments

Additional Comments - I was very happy with what they did overall and they are great people to work with and a great company.

Both Steve and Matt were very easy to work with and thorough

Clean

Clean - Workers did a great job cleaning up the areas

Areas Of Satisfaction

Areas Of Satisfaction - We are extremely happy with the look of the front door

Additional Comments

Additional Comments - It meant a lot that Steve checks the work once it’s completed

I'm really happy with them.

Quality Of Workmanship

Quality Of Workmanship - The quality of the workmanship was very good. Everything was excellent.

Schedule

Schedule - The job was delayed a couple of weeks, but they called about it, and I agreed. It turned out to be good.

Recognized Excellence

Recognized Excellence - Matt, Dave, and the installers were excellent.

Areas For Improvement

Areas For Improvement - Rocksolid Windows & Doors Ltd. did not fall short of my expectations.

Areas Of Satisfaction

Areas Of Satisfaction - The front door was beautiful. It was excellent. I give them five stars.

Additional Comments

Additional Comments - I would recommend Rocksolid Windows & Doors Ltd. to my friends. I told them if someone came around, I would say they did a beautiful job. I never knew about Rocksolid Windows & Doors Ltd. before my daughter found out about them. I'm very happy and hope to be around for a long time to enjoy them.

High quality customer service, product and installation! Windows look great and we have had so many positive comments from people walking by!

Recognized Excellence

Recognized Excellence - Steve, Matt and all installers were great

Areas Of Satisfaction

Areas Of Satisfaction - Speed and efficiency of installation

We would definitely recommend Rocksolid !

Recognized Excellence

Recognized Excellence - The entire staff were a pleasure to deal with from sales to installation . Dave , Jayden and Curtis are a credit to The Rocksolid group !

Additional Comments

Additional Comments - It is nice to deal with a company that prioritizes customer service and quality workman ship

We would not hesitate to recommend Rocksolid, and have have already done so. We will consider them for any future projects.

Recognized Excellence

Recognized Excellence - Steve, Matt, Dave and Jayden were all pleasant and a pleasure to deal with.

Areas Of Satisfaction

Areas Of Satisfaction - Very pleased in particular with the two window trims and the oak sill. The installation was done well, and it looks great.

Recognized Excellence

Recognized Excellence - Matt Bondy was always available for any questions. And of course Steve Rock is the best!

Areas Of Satisfaction

Areas Of Satisfaction - Trim around the window was flawless

Professional, timely and friendly service - would recommend

The front door was the last piece of a substantial renovation. We had a specific vision that others told us was not possible. Rock Solid delivered exactly what we wanted and exceed all expectations in respect to quality, service and professionalism. We could not be happier with the final product. Simply the best.

Recognized Excellence

Recognized Excellence - Both Matt and Steve were great to deal with

Areas For Improvement

Areas For Improvement - No. Exceeded expectations in all areas.

Areas Of Satisfaction

Areas Of Satisfaction - Exceeded.

Additional Comments

Additional Comments - We had a vision for a front door that others told us was not possible. Rock Solid delivered what others couldn’t with the best quality and service. Exceeded all expectations.

They were very personable, thoughtful, and did a good job.

Areas Of Satisfaction

Areas Of Satisfaction - Overall very satisfied with the product and installation.

Schedule

Schedule - Actually ahead of what we thought which was great timing

Areas Of Satisfaction

Areas Of Satisfaction - Coming back to make sure everything was working ok

They were awesome from start to finish. The salesperson, Matt, came out to take a look, and then Steve came for reassurance. They are an A+ professional company. They were awesome.

Areas Of Satisfaction

Areas Of Satisfaction - They met all of my expectations.

Additional Comments

Additional Comments - I am very pleased with the results.

The quality of RockSolid's products and their workmanship were top-notch. Definitely would recommend them.

The total experience was delightful. From Sales (Matt) to installation and final follow up. All work was done when scheduled and done to our satisfaction.

Clean

Clean - Cleaner than when they got there

Recognized Excellence

Recognized Excellence - The whole group that came were great

Areas For Improvement

Areas For Improvement - None

Areas Of Satisfaction

Areas Of Satisfaction - Matt recommendation for colour was right on.

Additional Comments

Additional Comments - So impressed with everything that we are having a picture window replaced also.

Value

Value - They did a great job and are the best for a reason.

Recognized Excellence

Recognized Excellence - Matt was excellent to deal with. Workers were very professional.