Areas Of Satisfaction - Quickly done
Additional Comments - Everyone was very friendly
They were very quick and clean.
Everything was great except for communication.
Areas Of Satisfaction - Right Turn construction met and exceeded my expectations with their professionalism and the quality of work. I was very happy with them.
I am really satisfied with the porch they built me.
Recognized Excellence - Mason was easy to talk to and readily answered all my questions. I feel I was treated very respectfully throughout the entire project.
Areas Of Satisfaction - Right Turn met my expectations in so many ways. The carpentry, plumbing and personal consideration were all very professional.
Additional Comments - Remodeling a kitchen and two bathrooms all at once is quite a project. I was truly impressed with how smoothly it all went.
They did a nice job on clean up. A great job on fixing the the rafters and resheeting the roof before roofing it.
Work was done in a timely manner. My new deck is gorgeous.
Areas Of Satisfaction - Follow up by the boss (name escapes me) on how I felt on the appearance and if I was satisfied. I liked the personal touch.
They did the work on time and it was adequate.
They are wonderful! They showed up on time, work hard, did a great job, cleaned up after themselves. It was a great experience.
Recognized Excellence - I would like to recognize the older gentleman that has been with the company for 18 years. He's 74 years old and he is a working machine. Both he and his son are amazing!
Areas Of Satisfaction - They were very professional and it was all very top shelf work.
Recognized Excellence - The crew that was here to do the work should be recognized.
Areas Of Satisfaction - The cleanup was great.
Additional Comments - I liked that when they came out for the estimate that they went penny by a penny with the costs. Anytime that there might be an overage, they were good at advising me. They were very good.
The workers were very pleasant and diligent about their installation of the window.
Additional Comments - The workers were all courteous.
They were good. They showed up on time.
Areas Of Satisfaction - The workmanship exceeded my expectations. It's good work. I am very happy.
Right Turn Construction is great, efficient, and provide good quality.
Areas Of Satisfaction - The whole job was done very professionally.
Areas For Improvement - They did not fall short of any of my expectations .
Areas Of Satisfaction - Right Turn Construction met all of my expectations.
Areas Of Satisfaction - I really enjoyed the entire crew. Great people, I felt safe leaving my house for hours in their hands. They want to please the customer.
Lead Source - Years ago...through a cold call phone call, they came out, talked about future projects, gave me ideas. No pressure and when I was ready I called them. They have completed a master bath and a full kitchen remodel. I would call them again and refer them.
Areas Of Satisfaction - I was most satisfied with my overall experience.
Recognized Excellence - Everyone at Right Turn Construction was great.
The guy did an awesome job. He was here for a couple of hours, and the gutters have never been better!
Installation Crew - One guy took a couple hours; I'd give him a 10.
Areas Of Satisfaction - The man was here on time. He finished in a couple of hours and it was done. I looked at it and there were no problems. There was no rework, nothing--it was done right the first time, and only one time.
Areas Of Satisfaction - The work they preformed looks great. The quickness of fixing anything that came up was great. I wish I had these guys when I was working on projects.
Recognized Excellence - Jake and the crew were all exceptional.
Areas Of Satisfaction - I was most satisfied with how professional they were.
Recognized Excellence - I would like to recognize Monty for his exceptional service.
Areas Of Satisfaction - The finished job was really great!
Areas Of Satisfaction - The floor went pretty good and I was most satisfied with that!
Construction Quality - Definitely.
Areas Of Satisfaction - I was most satisfied with the quality of the workmanship.
The whole experience with Right Turn Construction was very professional from the initial visit outlining the work that needed to be done through the actual construction and then the final inspection was very appreciated.
Areas Of Satisfaction - the communication with the workers with me as to the status of the work being accomplished and the estimating the amount of time until the job's completion.
Additional Comments - Great job. Thanks!
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Right Turn Construction as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys