My Re-Bath is awesome! The two men working were beyond wonderful. I love my bathroom and shower.
Recognized Excellence - My condo is very small. Your two workers were the best! It was not an easy area. They were the best.
Areas For Improvement - None. It’s perfect! I have no complaints.
Areas Of Satisfaction - My condo was built in 1984! Your guys exceeded my expectations!
Additional Comments - I show all my friends and family and they live it too!
The water doesn't come out hot, but other than that they have exceptional service.
Areas Of Satisfaction - They did a very nice job cleaning up afterwards it was spotless.
Everyone was friendly and the end result is beautiful. The painting crew did leave a mess but when notified it was cleaned quickly.
Recognized Excellence - I would like to recognize the lady in the office for her exceptional service. She called me every couple of days or anytime that they were going to be here to let me know the time.
Areas Of Satisfaction - They exceeded my exceptions in all areas.
Areas Of Satisfaction - They did the job well.
I would recommend Re-Bath for any bath remodeling because their work was very good. However, I would say that you wait until the current state of affairs passes so that you can actually SEE what you are getting. I am very happy with the top they put on my existing drawers. However I am not happy at all with my sink The faucets provided by Re-Bath are shiny silver while everything else in my bathroom is polished nickel. I realize I should have made sure but I assumed the guy that came out to measure, etc., would have noted that. So bottom line their work was excellent and I feel that had I seen what was available and seen how the sink was put in, things would have been so much better.
Areas Of Satisfaction - Prompt; the workmen were very professional and courteous.
Extremely happy with the work. Very professional and polite workers. Quality equipment and products. Everything about it was great.
Recognized Excellence - I would like to recognize Beth Johnson for helping me pick out the colors, cabinets, and the natural stone. She did a great job. Also, the two installers, Daniel and Diego. I can't say enought good things about them. They were fantastic.
Areas Of Satisfaction - I was most satisfied with the quality of the parts they used. The faucets, stone, and high quality cabinets. I am highly satisfied with that.
Additional Comments - I am going to recommend you to my mother-in-law.
Recognized Excellence - Jared did an excellent job and was very professional
Recognized Excellence - Everyone that came by was very professional.
Areas Of Satisfaction - Workmanship exceeded my expectations. Extremely satisfied with the end product.
Areas Of Satisfaction - The efficiency of the installation exceeded my expectations.
Areas Of Satisfaction - I was satisfied with the finished product.
Installing a walk-in shower was not an option, something had to be done. We felt then, and continue to feel, choosing Re-Bath for this upgrade increased the value of our home. We are very pleased.
Areas Of Satisfaction - Although my new shower was expensive, I truly believe it has added value to my house and will last forever. I have seen less expensive bathroom renovations that won't qualify on either of those categories.
Areas Of Satisfaction - an issue arose with the installation of the hardware on the custom cabinets and the cabinets were replaced
I feel we paid too much money for the product we received.
My name is A W Johnson, Marian Tyler and Doris Tyler are the other 2.
Areas Of Satisfaction - I was satisfied with the overall design. Matt worked for us and pointed out advantages and disadvantages of our design. He worked with us. He talked to us before he made changes.
Areas Of Satisfaction - The quality is good. They provided the materials and knowledgeable installation as agreed.
Areas Of Satisfaction - They listened to my concerns and were diligent to fix all problems that came up.
Never finished......pad incorrect size Toilet leaks Such an expensive mistake Total disappointment
Still looks great
Pricing was higher than it needed to be, components of the shower system are showing early signs of wear and discoloration. The proper caulk was not used to prevent mold under caulk surface and the shower door leaks
Areas Of Satisfaction - Plumbing , wet rock install went well
We no longer live there. New address...3668 pine needle circle. Round rock
They did an excellent job. I loved the finished product. It was even better than I had expected.
They did not call to schedule and they never called to confirm the schedule. They did not show up when they were supposed too and the shower is leaking. They told me the work would take two days and it ended up taking six.
I think that they are really expensive.
Everything went well, but the price was high compared to other contractors.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Re-Bath of Austin as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys