We are very happy with RG Remodeling. We had our kitchen remodeled by Russ and his sub-contractors. It is very easy working with Russ. His attention to detail and suggestions were terrific. He had a lot of good ideas and suggestions that we would've never thought to do, and they really enhanced the new kitchen. Russ saved us over $1,000 on the granite costs vs the quotes we received on our own and for the same granite. We've always had an issue with freezing pipes under the kitchen sink (never burst but no water flow). Russ spent a lot of time working on running heat ducting underneath the cabinet and also made a vent in the toe kick. I am confident the frozen pipe worries are gone now. Unlike so many GCs in the business, Russ is very good on communication. He would send a note when he expected to be on-site. There was not one "no show", which is so common with other GCs, during construction we had an odd leak coming out the back patio and not near the kitchen. I asked Russ to look at it and he quickly discovered a 3" drain from the second floor had a leak where the ABS glue had failed. He fixed it and replaced the damaged siding and looks like new now. Now that's awesome service! It was so refreshing to work with Russ and his honesty, easy to get along with and can-do attitude. I highly recommend RG Remodeling.
Very pleased from start to finish with RG Remodeling.
RG Remodeling is reliable, fair, and skilled. I had no complaints on the three projects RG did for me at my house. The company is also very cost-effective in its work. And Russ worked with us in the design phase as well, willing to install new fixtures and work with new suppliers when we asked.
I would recommend RG Remodeling without reservation.
Construction Quality - We are more than satisfied. The workmanship was excellent. They spent the time to make the end results even better than we could have imagined.
Employees & Subcontractors - All the people were outstanding.
Likely To Recommend - I would recommend RG Remodeling without reservation.
Areas Of Satisfaction - They cleaned up every day at the end of the day. They were on time and kept to the schedule. I enjoyed having the RG Remodeling workers in my home. We had no complaints and we learned a lot about home remodeling.
Lead Source - Dave Logan's list.
Additional Comments - We thank RG Remodeling every time we use our remodeled space!
I was very satisfied and they did a really good job. I would highly recommended them.
Areas Of Satisfaction - I was satisfied with their professionalism, timeliness, and finished work.
Lead Source - I started working with them about 4-5 years ago. I may have found them on the internet.
As a retired remodeler myself, I can only give RG Remodeling 5 stars. Russ is a very pleasant and professional person to work with and showed respect for our time. Quality work and completed the job in a timely manner. You can trust this company.
Lead Source - Partnered in projects with Russ for several years.
Very conscientious and strives to make the end result perfect.
Areas Of Satisfaction - We were very happy with the results. Our suggestions were integrated ideally with theirs and the outcome was just what we wanted. Follow up with any issues was done promptly. RG Remodeling is very conscientious and strives to make the end result perfect.
Lead Source - Team Dave Logan
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of RG Remodeling as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys