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We were very impressed with the presentation and also the installation. The installer, Robbie, did an awesome job and we love our new windows! If you need windows, contact Champion. Their windows are all superior (and pretty).
They were very knowledgeable and very professional and did a great job.
From beginning to end communication was kept with me, the work was done timely, and certainly very satisfactory, the workmen were courteous, and were responsive to any questions or concerns that I had!
Not just Champion, it seems to me windows and doors are in general overpriced.
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Queen City Stone and Tile as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys