Have you had work done by Protech Heating And Cooling Maple Valley? Let everyone know about your experience by leaving a review!Leave review
I am a completely satisfied customer. I thought their work actions and the manner in which they completed the project was very professional and throughout the job they kept me informed as to what was going on and suggestions were tossed back and forth and worked around!
Stand up job, I'm very happy with the whole experience.
We have normally had great experience with Washington Energy, but the last service person for our ductless heat/ac was not very good. He called and said he would arrive in 15 minutes, but he didn't arrive for 45 minutes. He didn't greet us, one of our staff intentionally said "hi" to him twice, but... more
Went with them b/c their reputation is excellent. They responded to my needs quickly and did a great job from beginning to end. Had a bit of a glitch (faulty faucet) and they were right out to fix it. Kudos to them.
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Protech Heating And Cooling Maple Valley as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys