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THEY DID WHAT THEY SAID IN A TIMELY MANNER.
We 3 large decks re-stained. I would have taken months to do the work myself, Fresh Coat Painters did it in a handful of days.Scott was great to work with. His painters were timely, tidy, and did good work. They responded quickly and well to requests. I would highly recommend Fresh Coat Painters... more
There apparently was a communication issue between management, the painting crew and home owners. The painting crew did not do the job as specified in the contract with lack of adequate prep, missed areas, shoddy application and the results were extremely poorly done. Management only was involved af... more
Legacy was amazing during our old tired roof replacement.
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Premiumsites as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys