They kept their word and what they said they were going to do is what they did. We appreciated that!
Premier Solar NW was very informative, professional, and efficient. They give excellent information to the customer.
It was absolutely a pleasure to work with Premier Solar NW.
Great work and continued very timely service!
Great work. Great customer service.
I was very impressed with every aspect of Premier Solar Northwest, from the Sales Presentation, to the final installation. Everything went smoothly and efficiently just as I was promised by everyone in the company. They explained all the incentives, arranged all the financing, obtained all the necessary permits and completed the job as promised. The installation crew arrived on time and worked very hard all day in the rain to get our system installed in just one day. I could not have asked for a better experience. After obtained bids from 5 different solar companies, we were glad we went with Premier Solar Northwest, they are truly the best.
Such an amazing experience. Not only was Premier supportive, educational and very professional, they got our complex job done on time and budget. Aside from the job they did we are now running over 50% on our own power and plan to double the system so we can be power neutral and we would only move forward with Premier. I looked around and have nothing but great things to say about the whole team. They even came out the next day when an electrician disconnected everything during a remodel. great service!
They did not have good customer service.
We have already started recommending them.
Tell Mr.Barry hi. I am very satisfied. I recommended someone and put the sign on my fence.
Timely, professional and the referral incentive is helpful with this as well.
Premier Solar NW was tremendous - from start to finish! I can't imagine using another service.
Always prefer to recommend contractors that have local references from other happy customers.
Dan is clearly an expert and was able to respond to all my questions in great technical detail. He also was prompt in meeting schedule timelines and worked with my general contractor to seamlessly install the system without interruption of other subcontractors. Dan always responded promptly to my phone calls and emails when I needed information or had questions.
I was most satisfied with my interactions with Dan. He was helpful, on time, answered all of my questions, and professional.
They had some issues with learning how to deal with our tricky concrete tile roof which significantly delayed and expanded the scope of the project, but they handled it as professionally as possible and were easy to communicate with.
I was most satisfied with their timely on the spot communication.
I am most satisfied with the installation. It looks good and is producing power. Time will tell how long it takes the inverter to break. I have not had it long.
Very knowledgeable and professional.
We had an aggressive timeline but Premier Solar NW worked long days in bitter cold to meet it.
Completed a week ahead of schedule.
Dan Tracy inspired confidence with his knowledge, expertise and professionalism.Service was prompt, courteous and thorough. Communication was clear and he responded quickly to my many questions; and provided clear guidance through the form filings required for utility incentives and tax credits. No regrets. Highly recommended.
Premier Solar NW is an excellent company to do business with.
We already have--to numerous.
This company was a pleasure to work with and did a fabulous job! They cleaned up a mess with another company that did not deliver and then did a great job!
They explained everything really well, especially the financial side of things.
I did not have any problems.
I was satisfied with their efficiency to complete the project.
Dan Tracy. He never pushed us, answered all our questions, explained his information well. Once we had decided to go ahead, there were very few remaining slots with the Cowlitz PUD Incentive program. Dan turned the whole thing around in a successful time frame.
I am very happy with their work.
I am most satisfied with the overall product. They got in and got the job done. They did a nice job of installation.
A friend of mine told me about Premier Solar NW.
Good experience, discussions face to face and not in email, knowledgeable, things happened as committed and expected
they were professional and efficient can't ask for much more
Premier Solar took care of the whole project from start to finish. They kept me informed , they were prompt and they were clean.
Great team to work with, great communication, simple process, a little messy but most construction is, solar system performing as promised.
Nothing but good to say about Premier Solar NW. This company and its employees were a pleasure to deal with.
They did not fall short at all.
They were quick and easy.
Their timeliness in getting in touch with me through and emails phone calls. They were punctual keeping commitments and being flexible w/my schedule
We were highly satisfied with everything from beijing to end. They were very helpful with everything from our loan to our epd, very helpful.
I was satisfied with just everything.
The were very flexible with my schedule and had clear communication from the beginning.
They did not fall short at all.
They were really responsive, communicated frequently and were quick to reply.
Premier Solar NW is the most courteous and professional company I have worked with!
Everything because they are very professional.
Premier Solar owner and employees were patient with my questions, resulting in my 'reasonably good' understanding of the entire project. I am so pleased with the outcome of the entire project, and proud to be part of the solar-for-power community. So many of my neighbors have had Premier Solar install on their homes, which gives us just one more reason for all of us to enjoy living here!
I needed a more detailed show-and-tell explanation of the two meter numbers. However, my neighbors who had received the same explanations from the owner, were able to clarify for me.Between the Premier and my neighbors' explanations, I was able to understand the 'numbers' shown in the solar meter (showing the various production statistics), and the 'numbers' shown on the power company meter, and thus to help me see how the whole system works. Having so many neighbors sign up with Premier Solar has made it easy for all of us to talk about our systems.
(1) Working with my schedule requirements (I was out of town when they were ready to start my install, and the owner was very understanding). (2) The installers were visibly well-acquainted with all aspects of the install. (3) Everyone was professional and respectful.
Absolutely...we should give them a 10.
Everyone who worked on our project was professional, thorough, and a true joy to work with....
I was most impressed at the initial consultation when Dan thoroughly explained how the system works and what we would need to do, as homeowners, to maximize our investment. This was not a sales pitch, but more of an informative overview.
We have already recommended Premier Solar NW to several friends. I was most impressed at the initial consultation when Dan thoroughly explained how the system works and what we would need to do, as homeowners, to maximize our investment. This was not a sales pitch, but more of an informative overview.
Incredibly knowledgable and efficient in construction and installation of solar panels.
Premier Solar NW was easy to work with and they are there with you, detailing out each step of the project.
Great communication, quick responses plus a 0% loan for part of the cost. These were all big pluses.
They were a very professional organization to work with.
Very efficient process and company to work with!
Premier Solar did a great job. Very clean installation. They installed the system on the day promised. I would recommend Premier Solar to a friend.
From first contact to installation completion was about two weeks. The process went about as seamless and efficient as possible. Premier Solar saved me about $6000 and a lot of headache had I gone with the other company I looked at. If you want professional, knowledgeable, and expertise in the field of solar power then go with Premier Solar NW.
Promptness, professionalism, and knowledge.
The salesman at Premier Solar NW, had a wonderful presentation; he knew everything about hooking it up and how to process it with the local electric company. I was surprised with how easy the process was!
The engineers that I had spoken to, were very nice; they said nice things about Premier Solar NW!
I went online and looked at solar company ratings and reviews. They were local and knew all the people that they were going to have to deal with through the process of the project. Ultimately, they had great reviews. All of my neighbors are getting solar panels too! We'll have our very own little electric company (jokingly)!
It was an easy process, and everything went great.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Premier Solar NW as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys