Precision Home Remodeling Group

Heidi L.

Verified · Manchester, NH · Nov 21 2018

I have made several attempts to rectify a situation. I have a deposit in September on window replacement and the job was not able to be finalized . I have been waiting for my deposit to be returned for over s month now. I have left at least 10 messages with customer service and accounting to which no one will respond

Scott J.

Verified · East Hartford, CT · Mar 08 2018

I would like everyone to understand that this organization is the benchmark of quality for all to follow. They are seamless in operation and implementation. I have never dealt with a better quality, substantially upright organization in all my 62 years of life!

Donna M.

Verified · Billerica, MA 01821, MI · Dec 11 2017

Precision Home Remodeling Group followed through, made up for what's wrong, and always tried to accommodate me for what's wrong.

Additional comments

Trust

Trust - 100%

Response

Precision Home Remodeling Group Donna and Chris, thank you for your feedback and working with us. We will continue to work hard to meet and exceed expectations and get 4's across the board. As always if you need anything then please call anytime. Many thanks, Jonathan (603) 508-9188

F.&.N.

Verified · Taunton, , MA · Aug 29 2017

Additional comments

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the walk in shower.

Lead Source

Lead Source - My sister found them on the computer.

Kerrie M.

Verified · Agawam, , AZ · Jun 29 2017

Thanks to Precision/Brandolini, we now have a truly functioning shower/tub! The crew did an excellent job removing all the mold, mildew, clogs in the pipes, etc. while replacing the tub & shower surround. They also replaced the sink, faucet, & ceiling vent (another really messy job). The bathroom looks great! While quite a few construction companies tend to just do the bare minimum, we felt like the crew made sure it was done properly.

Jen L.

Verified · Salem, NH · Jun 09 2017

They were amazing from start to finish. The work and people great! It was fantastic.

William T.

Verified · Westfield, MA · May 16 2017

All the way from the sales guy Randy to the construction crew who did the work, everyone was super and did a great job. We had one little hiccup and Randy took care of it. I'm very glad that Brandolini Construction did the job!

Additional comments

Budget

Budget - Yes, they did!

Trust

Trust - Definitely!

Likely To Recommend

Likely To Recommend - I already have! All the way from the sales guy Randy to the construction crew who did the work, everyone was super and did a great job. We had one little hiccup and Randy took care of it. I'm very glad that Brandolini Construction did the job!

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied right from the start with Randy as my sales guy and contact guy. The two guys who came to do the installation came to do the job and were friendly. They even got along with my dog, and if they got along with my dog they did a great job.

Response

Precision Home Remodeling Group Bill and Daryl Thank You for this AWESOME review!! It's an absolute pleasure to know you're exceptionally happy and that our entire team have done a great job, Thank You! I will be sure to give Randy and the team a very big Well Done!! Thanks for being great clients. Jonathan and Vincent, Owners

Linda R.

Verified · Watertown, CT · May 16 2017

They were very professional, friendly, and answered all of our questions. The finished product is very professional looking.

Additional comments

Areas Of Satisfaction

Areas Of Satisfaction - That they were very professional and answered all of our questions.

Response

Precision Home Remodeling Group Thank You very much for the awesome review, it is greatly appreciated! We are very glad to hear of your happiness, if there is anything that you need then please don't hesitate to give us a call. Many thanks, Jonathan and Vincent. 603-508-9188 (Jonathan's Cell)

Nancy H.

Verified · Enfield, CT · May 06 2017

Additional comments

Value

Value - It was all done in one day and it was very good.

Areas Of Satisfaction

Areas Of Satisfaction - I was satisfied with how hard they worked. They stuck to business and got it done.

Ben R.

Verified · Torrington, CT · Apr 28 2017

They did a great job, kept everything clean and it was good quality work.

Additional comments

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with their organization, and they got the project done when they said they would.

Response

Precision Home Remodeling Group Ben and Linda, Thank You!! We appreciate you being wonderful clients and the awesome 5 star review. If you need anything in the future please don't hesitate to call. Many thanks, Jonathan and Vincent, Founders.

Ray N.

Verified · Newton, NH · Apr 26 2017

Additional comments

Areas Of Satisfaction

Areas Of Satisfaction - Very satisfied with their thoroughness of the job and with the quality of materials.

Lead Source

Lead Source - I heard about them through a neighbor.

Customer in Westfield, MA

Verified · Westfield, MA · Apr 25 2017

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with everything from start to finish. All of the employees were super.

Lead Source

Lead Source - I heard about Brandolini Construction at a camping show.

Amelia C.

Verified · Ludlow, MA · Apr 25 2017

They are great.

Additional comments

Areas Of Satisfaction

Areas Of Satisfaction - I was really impressed with the windows. They work very hard and fast. They did a good job.

Lead Source

Lead Source - Bridal Expo

Response

Precision Home Remodeling Group Amelia and Alex thank you for the wonderful review! Your new bathroom and windows look beautiful and after meeting with you this week it was especially heartwarming to know that Milana loves her jetted tub bubble baths now. Thanks for being wonderful clients, you have my cell if there is ever anything you need. Jonathan and Vincent, Founders

Larry B.

Verified · Saugus, MA · Apr 24 2017

The sales associate made promises not kept. I will say they tried to resolve as best they could, but a sales promise is what makes the sale.The base of my shower was wrong and because of other issues was not noticed until after completion.The base measurements either were not correct or I received someone elses base.. Drial hole had to be made to fit during installation

Response

Precision Home Remodeling Group Dear Larry and Lorraine, Thank you for taking the time to complete the survey, it means everything to us that you are 100% satisfied. I sincerely and humbly apologize that we have let you down, that is never our teams intent. Please know that we do not want you to be unhappy with the install, I will gladly have my team change out the base at no charge. When we met during the issues taking place several months ago you made some excellent suggestions that have since been implemented and those measures have ensured excellent customer satisfaction since. Please also know that the promises made in error by sales has also been rectified. I understand that the pivot door was not installed the same day and was disappointing, unfortunately placing a rush order for a custom door is a 5 day purchase to install timeline and that's physically the fastest it can be done. I am not happy that you and Lorraine are upset! You are wonderful people and I very much enjoyed the saturday morning we spent together whilst the shower door was being installed. I am available for you at anytime if there is anything at all that we can do to turn the mistakes made around for you. My cell is 603-508-9188, please give me a call and let's get this rectified for you. Sincerely, Jonathan Moore, Co-Founder.

Mike C.

Verified · Wilmington , MA · Apr 19 2017

Additional comments

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the fact that they did what they were suppose to do and so it worked out well.

Lead Source

Lead Source - I heard them at the home expo.

Maria M.

Verified · Haverhill, MA · Mar 18 2017

Brandolini Construction was very professional and the nicest installation crew I have ever met.

Additional comments

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with how quickly they came out, how quick they completed the job, and how well the completion looks.

Lead Source

Lead Source - I heard about Brandolini Construction from a friend.

Response

Precision Home Remodeling Group Maria.... Thank You!! It is an absolute pleasure to hear this kind of feedback! I will pass this along to my team members and give them a well deserved pat on the back. As always we are here if you need anything in the future. Many thanks, Jonathan and Vincent, Founders.

Sheila K.

Verified · Northwood, NH · Mar 14 2017

They are timely, professional and efficient.

Additional comments

Areas Of Satisfaction

Areas Of Satisfaction - They were on-time, cleaned up and had good workmanship.

Response

Precision Home Remodeling Group Sheila, Thank You for the feedback and positive review. We will continue to work on the internal communication and ensure 100% clarity on all projects. I am very pleased to hear that you are happy with your roof and if you need anything in the future please give us a call. Our sincerest thanks for being a part of the family, Jonathan and Vincent, Founders.

Customer in Wrentham, MA

Verified · Wrentham, MA · Dec 02 2018

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