The Pioneer team was creative and engaged, and finished our major renovation on time and on budget while enabling us to comfortably work from our home offices throughout. Our home feels so *right* now.
We’ve had 2 major reno projects now with Pioneer and we’ve been extremely satisfied with both!
Pioneer delivered us a beautiful space. We couldn't have been happier with our lead carpenter, Sean - he was an excellent communicator, had a good understanding of what we wanted and was proactive in bringing our vision to life. He was supportive, not difficult to have around, and minimized the amount of stress throughout the renovation. That being said, we do feel like the overall experience was more stressful than it could have been - there were a number of miscommunications that could have been avoided that created situations requiring last-minute decisions and stressful scenarios. I may recommend, with a few reservations.
Wonderful to work with.
We have used them several times in the past, we have always been delighted with our experience with Pioneer Craftsman Ltd.
We loved working with the team at Pioneer. They were professional, friendly, did exceptional work and treated our home with respect. We will definitely use Pioneer for future renovation projects.
Very professional and skilled. Pioneer created a sunroom addition, deck and patio that has become our oasis. It's like having a cottage without having to leave home. They worked with us to turn our ideas into a reality. In a year of material shortage and covid restrictions, they showed great care for safety and integrity on making sure the quality didn't suffer. We are extremely satisfied with the end results.
Our experience with Pioneer Craftsman was excellent. From start to finish and everything in between we were met with professionalism, experience, expertise, kindness and high quality craftsmanship.
This is our second experience with Pioneer Craftsman and they didn't fail to impress. From the initial visit to the final inspection everything was done professionally and on schedule. Recommend them whole heartedly.
Overall, we had a very positive experience with Pioneer Craftsmen throughout our large renovation project. We are very pleased with the end results and feel that things went quite smoothly along the way. We were most impressed with the organization, professionalism, reliablilty, accountabliity and high quality of craftmenship. We will certainly recommend Pioneer Craftsmen to others and will consider Pioneer for any future projects.
This is the second time I have used Pioneer for a major renovation to my house. In depth consultations were conducted to design and plan all aspects of the renovation followed by a detailed project plan and cost estimate. I was updated and kept informed through out the process. Pioneer’s “craftsmen” (there was one woman!) were on site everyday, working and making progress on the renovation project.
We did our first project with Pioneer 20 years ago and have gone onto work with them for several more since. Why? because we found company that operates with integrity and honesty. The staff, is congenial, polite and responsive making for a successful project and a wonderful experience.
I have nothing but the highest praise for the professionalism and workmanship of the Pioneer Craftsmen crew. I had used their services many years ago so I knew I was dealing with an exceptional company. Under Jamie’s leadership, his highly skilled tradesmen, and Jennifer’s valuable assistance in designing and helping me choose the materials and products for my new kitchen renovation, I now have a truly amazing and functional kitchen.
They did quality work and we have used them more than once. They are great.
The entire team was great to work with. From the beginning of the process to substantial completion. Everyone was professional, courteous timely and ensured that the job was done right.
Polite, on time, communicative
They were great to work with. We felt like they really listened to us and met all of our needs throughout the entire process.
I am very glad I chose Pioneer for my home renovation projects!
Yes, I would recommend Pioneer. While the cost was higher than expected the quality of their work was outstanding.
We have used Pioneer twice and were extremely happy both times. Everyone was a great help through the entire process and we were always kept In the loop. Even the sub contractors had the same customer first mindset
Quality of work, personnel, communication, follow-up,all outstanding
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Pioneer Craftsmen Ltd as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys