We have already done this on many occasions given the positive experiences we have had and continue to have. This has translated into additional projects for Pioneer.

I really liked the transparency in all my conversations, with all the staff. Any concern I had was responded to with respect and in a prompt fashion.

Just an overall great experience - great support and communication throughout the process, very accommodating to any requests.

From the initial design planning to project final touches, Pioneer Craftsmen listen to the needs of our project, turned them into a concept and made them reality.

We have used Pioneer for five projects - residential and commercial over the past 25 years. They have provided consistently exceptional service and we have never doubted their quality of work.

Too many errors and oversights through the build

Everyone was fair and honest through the initial negotiation and planning stages and we received the top-notch quality that we were promised - on time and on budget. Absolutely no complaints.

We trust them to do a quality job. On time and within budget.

Areas Of Satisfaction

Areas Of Satisfaction - This project started through Covid, they still managed to bring it on time and on budget.

Recognized Excellence

Recognized Excellence - I would like to recognize Nicky Cole, Paul Myer, and Lee Seabrook Jennifer Dainard for their exceptional service.

Remodeling Concerns

Remodeling Concerns - Because our initial start date was impacted by the onset of the Covid 19 pandemic, things were complicated. Pioneer was extremely good about reviewing the contracts, and allowed us to move at a slower pace than originially planned.

Additional Comments

Additional Comments - We have worked on several projects with Pioneer and would not hesitate to recommend them. Our first project was about 20 years ago and it has been a pleasure to watch them grow and evolve into the company that they are today. A company with integrity and is client centred.

From beginning at the quote process to the finished product, the Pioneer team were all very helpful, professional and a pleasure to deal with.

The entire team was patient, reliable and sincerely cared to please and complete the project perfectly.

The people throughout the entire process were great.

Recognized Excellence

Recognized Excellence - Dylan was excellent as lead carpenter: personable and quick to address any issues

Remodeling Concerns

Remodeling Concerns - Not a concern but it was hard to visualize how the remodel could look like: the visual designs solved that

Lead Source(s)

Lead Source(s) - We were customers 30 or so years ago

Why You Chose Us

Why You Chose Us - We were happy last time and we liked having a designer involved up front

We definitely recommend hiring Pioneer Craftsmen. This is our second project with them and the results have been outstanding on both projects.

Areas Of Satisfaction

Areas Of Satisfaction - The overall design and construction exceeded our expectations.

Recognized Excellence

Recognized Excellence - Mark Armbruster did an exceptional job and was very accommodating and hard working. All of the trades that Pioneer used were exceptional as well.

Lead Source(s)

Lead Source(s) - Reputation in the area

Why You Chose Us

Why You Chose Us - The concept designs were very appealing

Everything. Work is impeccable. Employees are honest, professional and polite