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Both the gutter, and roofing crews were very professional, and quick.
We didn't know that we had hail damage to our roof that was significant enough to warrant an insurance claim and ultimate replacement. Brett just stopped by on a Saturday afternoon when I happened to be outside working and asked if he could take a look, which ended up in filing an insurance claim w... more
Loved the whole experience with System Pavers. Jon came out and explained everything to me, went over the type of materials that they would use, and put together a plan of the patio for me to see and agree to. Once they were able to start the patio, Josh got in touch with me t schedule a day and t... more
We used Jenkins to repair damage due to a major water leak. They were very quick to dry out our place, but carpet repair took forever. They schedule a final inspection, but never showed until we called a said our repaired carpet sounded crinkly. This was August of 2018. It took until April 2019 to g... more
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Park Vista Builders as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys