Strong team, knowledgeable, efficient, timely, offers options, responsive, transparent and eager to serve.

Totally professional team

PBS provided necessary assurances All the way through

PBS has done a wonderful job each time they have done work on our businesses. Their employees are always on time, professional and work hard to get the job done in a timely manner. We highly recommend PBS for any construction needs.

I would recommend PBS Contractors to friends and associates.

PBS went above and beyond from the beginning to the end of my project.

The PBS team pays incredible attention to detail and excels at communication and leadership.

Luke Pfeiffer inherited our job after someone relocated. At first, I must admit, we were a little concerned about how things would work. We could not be happier! Luke is a perfect fit for us. We think that he is great. He excels at communication and is very detailed oriented. We feel very comfortable being away from our job. We have every confidence in him. Everyone should be so well taken care of!

From the very first meeting, we could not have been happier with our decision to interview PBS for the extensive remodeling project we were intending on doing. Andy and Bart showed up at our door. They listened intently to our wants and desires. They offered suggestions and enhancements to our pre-conceived notions of what we were wanting. They walked our house with us room by room, took notes, made suggestions, and made us feel as though they completely understood the final results we were looking for.

Very disappointed in the speed of project.. we are left in the lurch as our condo was not completed on time and know we have to wait until April to start back working again…
We were told prior to starting that “we’ve never been late in completing a project”. I guess we are the first!
We set our closing date for approx a month after promised finish date…we were forced to move out of current condo and into remodeled one prior to many things being finished..
Temp. Sink in kitchen, no countertops, missing doors on bathrooms and showers, trim not finished, For our first week after move we had 3-4 contractors working in our newly , semi- remodeled condo… zero fun!!!!

PBS Contractors consistently provided updates throughout my project and recommendations while keeping my project goals in mind.

PBS have professional team members I would be happy to recommend to other organizations.

At this point I believe an honest response to survey would be counter productive. My priority is to get it done right and finish as soon as possible.
There will be time for feedback once the project is finished if still interested.

We had a superb experience with PBS and Mike Brunoli in particular. From start to finish, we were amazed at how professional, helpful and effective they were. And they completed everything on time and within the budget we requested. First rate!

PBS never matched their words to performance

Additional Comments

Additional Comments - When you decide to build or renovate, you should turn to - PBS. Why? PBS utilizes a highly professional talented team’s knowledge and experience to truly match the client’s wishes.

Communication has been excellent so far through out the process. PBS has answered all questions and concerns we have had, and we look forward to the finished product.

Very professional, but hard to tell at this point. Project has not started

Great people and very organized process of project tracking

PBS Contractors are good.

high quality work, timely results, and fair pricing

Additional Comments

Additional Comments - There was no "salesperson" involved. Mike Brunoli, as project manager, has been outstanding as the lead representative of PBS. He is professional, attentive, and a Red Sox fan. What more could you ask for?

So far, the customer service has been excellent. It is still quite early in the process

Professional & Organized

Professional & Organized - Having gone through many prior renovation projects, PBS is extremely organized and professional.

Likely To Recommend

Likely To Recommend - I also hope this comes up to a 4 at the end of the project. I received an excellent referral from owner in my building and was very happy when Mario arranged for me to see the final output of Apt 1101.

Customer Suggestion

Customer Suggestion - At the moment, I am very satisfied with PBS Contractors and the detail of the scope and planning to get to the start of the renovation.

The Project Manager was attentive. He addressed all and any issues we had. They did an awesome job on everything.

Areas For Improvement

Areas For Improvement - none

Areas Of Satisfaction

Areas Of Satisfaction - OUr project ran into some pricing issues as the city licensing changed mid way thru the project. Mike gave me several options on how we could handle it. I felt comfortable that he knew what he was doing and could handle it.

Recognized Excellence

Recognized Excellence - Mike Brunoli... excellent to work with, always responded quickly and honestly He made a nightmare of a project seem very smooth to me..

Yes I would but with the proviso that constant supervision must be maintained