We are so pleased that we selected PBC Design +Build to build our home. The workmanship is excellent and we could not be more pleased with our project lead, John Henry. Even though we were in Houston Texas, Jon kept us informed and updated while he successfully managed the build in Calabash NC.
We can NOT recommend PBC strongly ENOUGH! They ALL went above & beyond!
I would do it all over again, with PBC!
Will, our project manager and the whole team at PBC design were great, they were always there to answer questions and help in any way possible to make our build go very smoothly. Thank you so much!
Having have had a great experience with PBC in the past, we were expecting to have another great experience. We did... PBC will always receive our highest recommendation.
Special thanks to Kate Eames, our Project Manager and "point person" for her professionalism, persistence w/contractors, patience and guidance while juggling multiple projects. We feel it is important to note that we enjoyed working with everyone at all levels of PBC Design + Build.
Both Beth and I feel that any evaluation of PBC would be incomplete without mentioning the invaluable role played by Dave Spetrino. His vision, advice, and calm... "Keep Breathing"... set a tone of confidence and trust that guides the entire enterprise.
I have already done si
Worked with Jon and Chrissy who were extremely professional and responsive
They were always very conscious of our budget and would come up with alternative ideas that were in our budget
Jon always responded immediately to our calls or emails, even to this day
W truly love our second home and couldn’t be more pleased
We were nervous about building while we were in New York and not being able to see the progress on a weekly basis but we got pictures every week and phone calls to discuss what had been accomplished during the week. When we did come in Jon always set aside whatever time we requested . We truly could not have been more pleased with the service, attention to detail and the outcome. Thank you for a wonderful experience.
The design of our house is far and beyond any other builder we saw at Brunswick Forest. The difference was in the creativity, design and features.
Larry Lopopolo is incredible. He continues to be the answer for all problems.
We had a very positive experience with all PBC staff involved in our build and at PBC HQ. PBC continues to be wonderful to work with.
We know a lot more about other builders since living in Compass Pointe and no way would we have used anyone else but PBC.
Dave Spetrino was very helpful, flexible and professional in the design of our 4 story townhouse.
We absolutely loved working with every team member we were assigned! Thank you PBC for building a great home for us.
Quality and workmanship is excellent
Their use of the Co-Construct software made communication very easy. At the same time there was always a record of all communications.
Quality design, materials and workmanship are strong suits that we tell our friends about.
Excellent experience, Dave and Kate were great and easy to work with. Design staff was a added touch and greatly appreciated. Co-Construct was awesome. Definitely use us as a reference.
We designed and built a unique style of residence and PBC was able to deliver on our vision to create a stunning example of a home worthy of Southern Living magazine. Friends have been overwhelmed with the results and we are very happy with the people, process and expertise of PBC.
Throughout the design and building process, Jon Henry was great to work with and his knowledge and expertise are excellent. Jon’s dedication to getting every detail right, in the home owner’s eyes, ensures that the end result is exactly what you hoped for. It was a pleasure to work with such professional people that really care about the quality of their work. Thanks, Patrick & Diane Young
We are very satisfied with out home. It is exactly what we wanted.
The team at PBC are remarkable. It is a collection of people who are at the top of their game and play well together to the benefit of the customer. In addition, their subs and suppliers also meet the PBC standards to deliver a quality home.
This was the first house we have built. We felt completely supported throughout the entire process. We were very involved in the design process which started from a clean sheet of paper. PBC recommended our architect, Channing Glover, who was truly the right person for us. Our design project manager at PBC, John Jarvis, was a trusted ally, and we never felt rushed, moving the design along until we had what we wanted. Then the PBC designer, Chrissy Bonney, helped us find just the right finishes and kept us within our budget. Our construction project manager obsessed over the details (perhaps even more than we did) and kept the house moving until it was completed. Steve did an excellent job not just in managing the build, but in communicating with us as to schedule, questions and concerns. PBC promised us a great house, and then they delivered an even better one.
I would like to recognize Chrissy Bonney, John Jarvis, and Steve Scharf for their exceptional service. Those three were awesome.
PBC did a good job understanding what we wanted and how we wanted the house to come out. They delivered exactly that.
PBC has been wonderful to work with in every respect for building a custom home!
Dave & Kyle were so patient w/ us, esp'y in the beginning of the project, they brought the design home. Dave demonstrated a tremendous sense of generosity & fair play on the project as a whole, but esp'y w/ the master bath sky light & vaulted ceiling. Kyle set our mind at ease w/ change order for our back porch, then thoroughly & patiently drove all the details to closure.Angela was a joy to work w/. She followed up & worked issues behind the scenes saving us anguish. Becky was flexible w/ payments (when $ had to moved around) & patient/understanding w/ my security concerns. Chrissy & Sebastian were so amazing, it's clear they genuinely cared. Chrissy's guidance & support was top shelf, not only was she incredibly creative, thorough & patient, she was fun & a total blast to work w/. It's hard to put into words how grateful we are having Sebastian as our project mgr. He was always cheerful, always patient, always followed up, always thorough & drove issues/concerns to closure. If Sebastian didn't have the answer, he found it.Plantation was very fair flexible on change orders.We like all the the Plantation peeps, they make us feel like we're part of their family.
An amazing group overall, the whole team was helpful from the first point of contact up until even now! They are a very dedicated and caring group!
Extremely professional. Confronted issues head on and worked with us to resolve. Made the process fun!!
Thank you for your hard work on our beautiful home!!
I would like to recognize our project manager Kate Eames, John Jarvis with design, and Krissy Boney with the interior design help for their exceptional service.
I would change nothing about my home.
I was satisfied with the everything. It was the second home they built for me.
I was most satisfied that it was exactly what it was supposed to be. The creativity - Dave was very creative at solving a couple of design issues. He figured out how to relocate the elevator. We wanted extra room and they figured out how to put that in there. They were very creative with their design to accommodate what we needed. They turned out to be very good pluses. It was what we were looking for. It turned out as good as we thought. The parts that were changed turned out to be very good.
Was really satisfied in all areas. Sebastian, Claire and Jody are all great and made this a wonderful experience. Just met Lucas at our Orientation and feel he will be great too.
Overall we're very pleased with our townhouse and are happy we selected PBC to build our townhouse. We feel very fortunate we got to work with Dave Spetrino. You always hear horror stories of people building a home but we feel the whole PBC Team has been excellent! It was especially hard for us because we live 6 1/2 hours away so we weren't there to check on things often but Sebastian was excellent at keeping us informed and up to date as the project went on. Can't say enough about everyone at PBC. Excellent company!!!
I was most satisfied with the designer, the architect, and the quality of the workmanship.
The can do attitude on the Project Manager. He was always looking after my interest. He received all my question and request positively. There was never no we cannot, but what do I want. I appreciated this.
Plantation Building did an excellent job building our home. They pay attention to detail and our request. We will enjoy this home for a long time.
We have checked out lots of other new new homes around us while they were under construction and we feel like we have what others should aim for. For a beach community, the quality stands out high above the rest.
We have really loved all the guys and felt they would go the extra mile for us to be satisfied. My husband knows construction and can ask lots of questions and has lots of preferences. Will and Lucas always responded to his input with enthusiasm. They were great to work with!
Plantation has a great team, enthusiastic approach, and thoughtful guidance!
Building Supervisor was excellent beyond our expectations
I appreciate how they listened and were very thoughtful about the design of our home. Having a Interior Designer on their team made all the difference in making our home uniquely ours
PBC built a truely spectacular home.Could not be happier with how it turned out
No question that Dave got the ball rolling and acted as the single point of contact, but as soon as we were ready to build he brought in an outstanding team to support us throughout the year. Angela and Becky assisted with a variety of administrative/finance issues, Chrissy guided us through the selection process with great professionalism, and Doug became the go-to individual for not only the construction of the house, but became a trusted advisor and friend. Deb and I honestly consider the team as friends.
Great experience - use us as a reference any time!
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of PBC Design + Build as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys