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The Rhino Shield crew were friendly, thorough, and efficient. They came when they said they would and did what they said they would do, and provided some unexpected extras as well. They were very neat.
The technicians are always friendly and explain all their findings to easy to understand language.
Mike Bongiovanni met with us on numerous occasions to discuss possibilities for residing our house. He was patient, knowledgeable and motivated to insure we were satisfied with the result. The construction team led by Reyes diid excellent work. We received daily updates during the construction an... more
Township inspectors were amazed at how well constructed the deck is. They all said never had seen a deck so well built.
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of ORA Construction as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys