They do very high quality work and take care of everything. They also operate with a lot of integrity and trustworthiness. When something doesn't go to plan, they take care of it. They do everything they can to make sure you are happy and satisfied with the work and that you are setup to enjoy it for a long time. This is hard to find in the construction business and is what sets NEDC apart, in my opinion.

Additional Comments

Additional Comments - I can't imagine another design and build firm that is as professional, reliable and talented as NEDC. The team is very personable, passionate and just plain nice. And the end result is outstanding. Our entire family (pets included) is extremely satisfied, now and for the future, with what they created for us.

I would definitely recommend overall but I would also answer honestly to questions like, "were there unforeseen incidents along the way", "was the project completed on time", etc. and those answers would not always be favorable to nedc.

They did amazing work to our house. We trusted them with three phases of renovation for our house and they delivered top-notch work every time. We don't have anything left to renovate, but who knows, maybe we will move at some point and call them again.

Mission Statement

Mission Statement - We had some ideas, and they helped us out our vision on paper using their expertise. We were thrilled with the work that they delivered.

The overall experience was great and the finished product is top notch. Their craftsmanship has exceeded expectations in many areas.
There were a few challenges throughout the project mainly surrounding communication, but they were ultimately resolved. We were always confident that things would be done as promised. We hope to work with NEDC again in the future!

Scheduling certain subcontractors has been a nightmare. They don't show up and days go by without any work being done.

We undertook a major remodeling project with NEDC. We are overall very pleased with the outcome. We built our house 38 years ago and had one major remodeling 7 years later and one renovation 10 years ago. In addition, we had contractors to replace the roof, paint house, replace HVAC equipment, etc. The quality of the work performed by NEDC and its subcontractors was of high quality. We are particularly pleased with NEDC's stated vision and philosophy of taking ownership of problems and finding ways to amicably resolve them. We would definitely recommend NEDC to our friends looking to remodel their house.

I haven't decided yet if they have recovered enough from many, many issues on my project to actually recommend.

I will absolutely recommend New England Design & Construction to friends and family. They are punctual, sincere, thorough, friendly and honest. I have never worked with contractors who have been so professional and good at their job.

NEDC has been great to work with. Great ideas, very responsive, very professional.

Originally I would have recommended your company to anyone. I won’t be doing that now. Your project manager Mike walked off our job while we were trying to ask him questions about our project. He said he feels like we are picking on him. All we have ever asked for is to have the calendar filled out and updated regularly. That has yet to happen, and when we ask Mike about he gets defensive and argumentative with us.

As of this time, I have not been impressed with NEDC's planning capabilities or their communication about project timing. They don't appear to have been making an effort to minimize the time my house is under construction or anticipate supply availability, which is of course extra crucial these days with all the supply issues.

At this point, we have worked only with our designer Joe Wood. He has a good sense of design and spatial layout.

Construction Quality

Construction Quality - This is where you excel. Quality of the work is outstanding.

Mission Statement

Mission Statement - Maybe this story is a bit much, but it's true. Shortly after it was done, I was chopping some tomatoes on the counter in front of the window. The light was coming in in such a way that the whole room was bright and fresh. I was taken for a moment about how different it all was now, how it was literally the kitchen I've always wanted in my nearly 50 years. I actually got a little teared-up at that thought from happiness.

Additional Comments

Additional Comments - did a great job and we are very happy with the finished project

Areas Of Satisfaction

Areas Of Satisfaction - The work was exceptional and the quality is great. It was awesome to work with the same people throughout the process so there wasn't any issues when we went from design to construction.

Mission Statement

Mission Statement - New England Design & Construction was incredibly responsive to the needs of our family. They created a functional and beautiful space!

Referrals

Referrals - We have already referred people.

Better Service

Better Service - We can't really think of a way that you could improve your service, keep it up!

NECD did a great job on the renovations of two apartments for us in the South End. In fact, we liked the designs, and we loved the final products!

We really couldn’t have asked for a better experience from start to finish. Both the process and the result were outstanding. We are very happy with NEDC and would recommend them to anyone looking for a high quality renovation.

The end result was great, and we had an excellent crew working with us the whole time.

Mission Statement

Mission Statement - My parents multifamily house (my childhood house) was outdated and had not been repaired in far too long, NEDC made our vision of recreating the home into 2 spaces that fit both my young family and aging parents' needs a reality. We will forever be grateful for that and hope that it gets to stay in the family for generations to come.

Additional Comments

Additional Comments - The quality of the work is very high. We are really happy with the overall design and the work done. The warranty responses have been excellent.

Additional Comments

Additional Comments - Ryan Hayes, the project manager, has been wonderful.

Recognized Excellence

Recognized Excellence - Ryan Hayes

Favorite Home Feature

Favorite Home Feature - The kitchen. I wouldn’t change anything about the design.