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We highly recommend 123 Exteriors. The new roof looks wonderful. Dale did a great job of selecting the right color and style for the new roof. The team that did the roof were amazing and completed it within 2 days. We are very pleased.
The work was done with expertise and skill. The company communicated with the insurance company effectively and made the process of payments happen more easily and more quickly.
I had to make multiple phone calls just to schedule an appointment for a quote. I finally scheduled and had my appointment, But I never received a quote. This is not a good company to work with.
The sales rep was wonderful- explained the process thoroughly and was available throughout the process to answer all questions. The site crew though was very sloppy with their work, breaking our arbor, our awning, our gutter, and leaving pieces of shingles and hardware throughout the yard -which 4... more
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Midway Moving and Storage as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys