I picked Menno S. Martin because I was told by a number of people that they were dependable and did good work. I was also advised by the same people that they were on the expensive side. I was willing to pay the premium for dependability and good workmanship and they delivered. I would definitely recommend them. My renovation was hassle free even in the midst of a pandemic.
Top quality work from from the Menno team and from all of their subcontractors. Excellent communication about the progress of the job: we always knew what to expect. The renovation was completed on budget, and exceeded our highest expectations. We will absolutely use Menno S. Martin for our next renovation.
I would definitely recommend Menno S Martin for any job and have done so on numerous occasions. They have exceeded our expectations in quality, professionalism, flexibility and price.
Menno S. Martin lived up to its reputation as being professional and competent throughout the entire process from planning to implementation. We knew what to expect at each stage of the process, and appreciated their accommodation of our living circumstance during the renovation. All of the staff who worked on the project, especially the two Jeffs, Stuart, Janet and Ron, we found to be responsive to our requests and delivered high quality workmanship in their respective jobs. Thank you. Thank you also to Trudy, office staff who was efficient and helpful. Stephen, the project supervisor was always ready to assist with suggestions during planning and solving unexpected problems that appeared in our 1863 house during the work period. The project was completed close (reasonable) to the estimated time and within the budget we were given, with minor adjustment for unexpected problems.
We have nothing but great things to say about our experience. Not only was the team beyond professional and talented, their personal skills are top notch. We have two young children, and the crew made sure to include them in everything they could. It really made the renovation that much more important to them, and is now such a positive memory. Would recommend to anyone, for any job.
You just can’t match the quality of their craftsmanship and their excellent customer service. We are very happy clients.
I thoroughly enjoyed working with Menno Martin! The project manager found issues in my basement that I wasn't aware of, which were impacting the structural integrity of my home. They made recommendations that made the project run smoother and ensured that all aspects of the project met building code standards. The crew were courteous, professional, and hard working. I look forward to working with Menno Martin on future home renovation projects.
They are very high-quality contractors, particularly with older homes. They have expertise in dealing with older homes.
Areas Of Satisfaction - I was satisfied all around because it was a very positive experience. Everyone was great to work with, great communication, fixed any issues promptly and produced great workmanship. people and workmanship.
Additional Comments - I would totally recommend them to anyone and use them again if needed.
Menno S. Martin did an excellent job of waterproofing and renovating our basement. The workmanship was excellent, the project manager - Mark Baumann was professional, kept us informed, and the staff were very helpful, professional and did a fantastic job. We are going to hire them again to renovate our kitchen!
Areas Of Satisfaction - professionalism; skilled, quality workmanship; reliability; friendliness and courtesy of staff; helpful suggestions and solutions
We have worked with Trent and his team for two bathroom renovations now and couldn’t be more pleased. The team were personable and professional all through the projects and the end results were awesome. They stand by their work and are available to you when needed. We trust Menno S. Martin and will continue to work with them in the future.
Areas Of Satisfaction - The team worked hard and Stephen had the expertise and foresight to know what was needed and made it work. They really listened and adapted very well to what we wanted.
Additional Comments - Garnet and I are very pleased with the work Menno S. Martin did for us. They have a great team that come to your home to look after everything from design, additions and renovations and their plumber and electrian are on site which makes scheduling easier and alot more productive. It’s nice to have someone beside you from start to finish and accomplish what you had in mind without being stressed through the process. Menno S. Martin does put people first and we will continue to put them first on our list of things that need to be done.
We knew Menno S Martin Contracting by reputation. They were our first choice for a basement reno and a new deck. It may cost a little more but the quality of both the material and labour is worth it without question.
We hired Menno S. Martin as we were dropping 2 walls and putting in 26' beams to open up our middle floor. Mark and the whole crew were professional, fantastic, excellent craftsmanship and everyone who came to the house were amazing. Well worth their fee. Quality, Quality, Quality.
Menno S. Martin is an outstanding contractor who not only completes exceptional work (in a very tidy work site), but is great at communicating and understanding your needs. Art checked in with us to see if there was anything they could do to make the renovation easier on us and our lives. They really and truly put people first. I would recommend Menno S. Martin to anyone and would use them in the future.
In every respect, Menno S. Martin exceeded our expectations. Every member of their "team" is extremely knowledgeable, highly skilled, enthusiastic, and creative. Their motto, "putting people first" was evident throughout the entire project.
First class work done on a timely basis.
Areas Of Satisfaction - I was most satisfied with everything. We chose them because we knew their reputation. They have a high reputation in this community.
Areas Of Satisfaction - The staff and their manner
Areas Of Satisfaction - I was most satisfied with their flexibility. When things changed during the process they were very adaptable.
Areas Of Satisfaction - The communication aspect was most satisfying. I dealt with one of the principle owners and the communication on site was excellent.
Menno S. Martin was two steps ahead of all of our concerns. They were courteous and took very good care of us. We were in amazing hands.
Another job well done. Our bathroom and family room turned out exactly like we wanted. We enjoyed working with Scott and his crew. Scott's attention to detail and problem-solving are exceptional. All the workers were very professional and caring. I know Ron is going to have 7 years of "good luck". Wayne And Pauline Morris
Areas Of Satisfaction - Ability to translate what we want into reality. Attention to detail example- I did not want a metal strip or raised strip between the bathroom flooring and the hardwood so Scott made me a very flat oak strip instead. Always kept informed of what is happening and if changes need to be made.
Areas For Improvement - Menno S. Martin has never fallen short of our expectations. They receive many contracts by referral and word of mouth from satisfied customers. This will definitley continue I am sure.
Areas Of Satisfaction - The quality of the work is why we chose to use them once again.
We were really pleased! They're an excellent company to work with.
Areas Of Satisfaction - I was most satisfied with Menno S. Martin's communication and how it all came together.
Areas Of Satisfaction - I was most satisfied with the professionalism of the company. Also anytime we had issues they were taken care of. I really liked the workmanship.
Employees & Subcontractors - We felt so fortunate to have David as the lead hand on our project. His carpentry skills were outstanding, and he did beautiful work updating our condo. He was so good at coordinating all the large and small pieces of the large remodel that we undertook. David was always approachable, good-natured, and he cheerfully solved so many of the nagging little problems that arise in a renovation of an older premise. We don't know how we would have managed without him on site every day.
Areas Of Satisfaction - Menno S. Martin finished our project on time with results we are happy to live with for years to come.
Areas Of Satisfaction - The quality of work, their communication skills, the timeliness, and the cleanliness.
Additional Comments - Over the years when we had work to be done, we used this company because we trusted them completely and were always well satisfied.
Areas Of Satisfaction - - quality was first class- understanding of the design was bang on - the personal service level was exceptional
Areas Of Satisfaction - Timely response to inquiry; Clear proposal; fixtures chosen in advance so as not to delay installation; very courteous and knowledge suppliers and sub-contractors.
Construction Quality - The workmanship is amazing. I was often on sight so you would see "the stuff behind the walls" and there were so many little things that they do that other contractors don't, that make the product stronger, better looking, and more durable. They did a number of things to meet upcoming changes in the building code.
Areas Of Satisfaction - Quality and communication. To go through an 8 month project of this scale and to be continually amazed at the quality of the workmanship and the people that are doing the work is a strong indication of how it all went. As strange as it sounds it was very odd to come into the house for the first week and not have Scott and Stuart here. Sort of missed them.
Areas Of Satisfaction - The craftsmen of Menno Martin are not only excellent in their respective trades but also very nice people, a pleasure to deal with.
Areas Of Satisfaction - We have used Menno Martin for several renovations to our home over the past 20 years. Trent has always been extremely responsive. Larry and the crew are professional and trustworthy, and do an exceptional job. We know we can count on the job being done and being done well, so we wouldn't use anyone else!
Areas Of Satisfaction - Very personable foreman who was organised, responsible and cheerful. Excellent finishing carpenter. Great sense of teamwork. They took pride in their work.
Use Comments - They aren't the cheapest people around but you can trust them when you're not home and the project is effortless when they are in the drivers seat. It's not just the workers, it is also supervisors and higher ups that make sure you're happy. Satisfaction comes from all levels, from subcontractors to the president of the company. This was my second renovation with Menno and even though certain aspects of the project were difficult, they did a great job. It's like what you imagine, they imagine it with you and they grasp what you want and take it on as if it is their own. It's well worth the money you pay.
Value - We were initially overwhelmed by the cost of the project. However, it quickly became clear, first with exceptional customer care and then by outstanding quality workmanship, that Menno S. Martin was an excellent investment. After comparing our renovation experience with others, we knew we had made the best choice for contractors.
Areas For Improvement - Menno S. Martin exceeded our expectations in every way.
Areas Of Satisfaction - I was thrilled with everything. I can't pick just one area that I was pleased, but I was very happy with the quality of the workmanship and how they did the job.
Areas Of Satisfaction - very professional and hard workers
Areas Of Satisfaction - The electrical, plumbing, and ceiling/drywall work was outstanding. For what I contracted Menno to do, all our expectations were met. They also were able to recommend an alternate supplier on short notice for the kitchen island after the original supplier could not meet the requirements.
Additional Comments - We would definitely recommend them to other clients or friends.
Areas Of Satisfaction - The effective communications with Trent and Art made the whole project a success, and were greatly appreciated. We are grateful to the craftspeople, especially Dave and Paul, and the painters, Ashley and Richard.
Areas Of Satisfaction - I was most satisfied with the quality of the workmanship. Also, they kept the house very clean and everyone was polite and respectful.
Areas Of Satisfaction - Through out the project the Menno S. Martin Team provided a variety of suggestions and advice, we are thrilled that we listened to their suggestions as it has made the end result better than what we had expected.
Additional Comments - We would strongly recommend the Menno S. Martin team to anyone. We would also use them again for future projects!
Areas Of Satisfaction - Larry and crew were the absolute best. Their workmanship is exceptional. They did an outstanding job.Trent provides better service than anyone. He fulfills a great leadership role.
Additional Comments - Thank you for two jobs well done. Barbie and I couldn't be happier. Barbie loves her "dream" kitchen. We replaced the sleeping cabin for our children and grandchildren. It is just perfect. We are so blessed that the fifth generation of our family will be able to grow up on Sunfish Lake. Taylor
Areas Of Satisfaction - The quality of workmanship was outstanding.
Additional Comments - When we started out, we had only a vision of what the new cottage might look like. Our contractor was able to transform this into a beautiful place that maximizes the effective use of space and enhances our view of the lake.
Areas Of Satisfaction - Their on site employees all were extremely professional, courteous, helpful and the level of experience is unparalleled.The skill level of these people is of the highest degree.
Areas Of Satisfaction - The cabinetwork in our kitchen is amazing. There is not a single spacer between units-the fit is so good. The electrical and plumbing parts were done to code and they looked super before the spray-foam insulation went on. They were quick to get any extra work we wanted added to the work list, and it was done right away.We really got what we paid for!
Additional Comments - A wonderful group of people to work with, always on time and with a smile. The quality of work was exactly as I thought it would be because of their reputation. I would have them come back for any future renos that we might undertake.
Problem Resolution - We were extremely impressed with the speed with which any issues were addressed.
Clean & Safe - It was such a pleasure to come home every day and find the job site tidy and liveable.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Menno S. Martin as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
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