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If I had the option for us 10 I would have given it to this bunch. Great service!!!
Stephen and his team did a superb job completely transforming the color of my stucco home. It looks so fresh and modern. He showed up in a timely manner to gather the info he needed for the bid and later provided a very detailed and thorough estimate in writing. What I really appreciated was that he... more
The job was supervised properly and the crew was professional and courteous. I will highly recommend this company for roofing.
They were very punctual and came when they were supposed to. They finished up just fine and didn't make a mess. I liked the quality of the paint.
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Lone Star Patio Builders, LLC. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys