Areas Of Satisfaction - The crew and workmanship was wonderful. The weather was incredibly hot that week and they did not show signs of slowing down, I don't know how they did it.
Recognized Excellence - Joe, Jessica and Marcus were very helpful.
I highly recommend the product BoralSteel, and even more, (and most important), the company Lifetime Shingles LLC for their professionalism and excellent work with installation. Wayne Stanek knows his product, and hires the best crews. Joe, Justin, and Brian did a fabulous job and I am very pleased with the investment toward my home. Jessica handles scheduling and is most efficient. Bravos all around, and great thanks.
Construction crew was not as professional as Wayne was in 2002.......
Recognized Excellence - Although everyone that I dealt with at Lifetime provided great service, i would like to recognize Jessica Lemperes for her exceptional service in keeping me informed of the status of my project and helping to accommodate the special need required for my project
We hired Lifetime Shingles to put a steel roof and new siding on a century-old rural property. Our schedules kept us away from the worksite but the crew chief kept us in the loop with calls, texts, and photos, which reassured us and which we really appreciated. The building is completely renewed for the next 100 years!
Communication - This was a long-distance job and both Jessica (home office) and Marcus (crew chief) were in regular communication with us before and during the project. Since we weren't able to be there, the photos Marcus sent during the siding and roofing project were both exciting and reassuring. All of our questions were answered quickly and in detail.
Rollie was informative and patient with our questions. The roofers were courteous, efficient, fast and kept the job site clean. The Lifetime staff kept us informed throughout the project. Best of all, our roof has a textured, upscale look.Greg & Sharon ChristianP. S. Yes Rollie is my brother, but Sharon is a tough sell.
Marcus gave us comparative information about the different types of metal roofs on the market. He was able to answer all our questions and find the right product for our project. He was timely and provided a time frame for the work to be completed which worked for our schedule and the project was completed in a timely fashion. The people in the office were also very helpful with scheduling and with warranty and insurance assistance.
Wayne showed my wife and I existing shingle projects that he had done and that helped us with our decision to haveLifetime Shingles do our roof.The two employees doing the project were great to work with.
Areas Of Satisfaction - The new shingles look great and they have withstood two 60 to 70 miles per hour wind storms.
We are very happy with everything completed by Lifetime Shingles.
Areas Of Satisfaction - I was most satisfied with Lifetime Shingles' cleanliness and the nice completed installation.
Recognized Excellence - Marcus and the installation crew provided me with exceptional service.
Installation Crew - The installation crew was the hardest working bunch of guys I have ever seen. They busted their buts putting on the roof before Christmas, and we are appreciative of their efforts. Thank them all from the bottom of our hearts.
Areas Of Satisfaction - I think the company does quality work and stands behind it. I also think Marcus really believes in the product he sells and wants to help people. I appreciated his candor, honesty, and detailed estimates.
Areas Of Satisfaction - Experienced, competent work
Outstanding product with outstanding installation and support.
Lifetime Shingles was great to work with! Very friendly, clearly communicated our options and listened to what we were looking for in a roof. Choosing one of the metal roofs was the best fit for us and we found our fit thanks to Kevin's knowledge and expertise.
I am very satisfied with the installation crew and the quality of the materials they used. They showed up on time, worked hard, from beginning to end, and they kept us informed of every little thing that we needed to know, and any changes that were made. They were friendly, easy to work with, extremely clean, and detail oriented.
Excellent product and service!
We did recommend Lifetime Shingles.
Areas Of Satisfaction - I was most satisfied with the look and how the job was done by Lifetime Shingles.
Best roof ever! Our visitors can't believe our roof is steel.
Recognized Excellence - Marcus was great to work with and took care of any issues as soon as they came about.
It is a lot of money, and it is a big decision. I've had issues with this barn ever since I had another contractor shingle it. I had big issues with leakage. When I talked to Lifetime Shingles, I found that they definitely guarantee it won't leak. I told them it is getting to the end of the year, and they told me when they would be here. They showed up on time, and we luckily had beautiful weather. The work got done on time, and everything went fine. I can't complain, and it looks awesome. The only issue I have is that a couple weeks ago we had high winds, and I had a couple places where it leaked. They came back the next week to look at the situation. I think we have that corrected now. They did a very nice job cleaning up all the time, and there was nothing left laying around. They had good equipment here, and I'm well satisfied with everything. All the help was very nice, and I got to talk to them in the morning and greet them. They were all nice to work with, and that was kind of nice. I have done a lot of different things, and I was well pleased with everything. I hope the one issue is resolved, and other than that one issue it would be a 100% perfect job.
Recognized Excellence - I would like to recognize Marcus and Dave for their exceptional service. They were both a couple of nice guys to work with, and they have good working relationships and good personalities. That goes a long way in my book.
What they advertise & say is how they do preform - NO shortcuts .
Sales Knowledge - Marcus had insight that brought me 180 degrees in the choice ( style ) of shingle to select, AND the color.He is THEE Man ! !
Value - Pay more = get more . This does not always happen , but with Lifetime Shingles it most certainly did happen.
Recognized Excellence - Kevin Danielzuk was my main contact , and he was 100% professional , and a timely communicator. Marcus Eytcheson was super with his sales insight for choice of product.The lead foreman on the install ( name escapes me ) was an absolute all star. fun , but ALL business.
Lifetime Shingles is a quality company with a quality product. They also excel in customer service. We recommend them highly!
Value - We are so glad that we decided to invest in a Lifetime Shingles roof. It has already paid off in terms of totally enhancing the appearance of our home, but we trust that it is our "lifetime roof!"
Areas Of Satisfaction - I was most satisfied with the workmanship of the installation crew.
Everything was done according to plan and we appreciated their promptness. We are satisfied overall.
Wayne was very helpful from the first time we met through the finished product/service. It was clear to me that he's very knowledgeable and informative when it comes to the roofing trade. He made me feel comfortable enough that I could ask any questions without feeling dumb for not knowing a roofing term/task. I would also like to note how patient they were with our decision - they didn't push or hassle at all - just let us know that they would love to do the job if that's what we wanted. The finished product looks great and we would highly recommend Lifetime Shingles to anyone looking for a long-term (possibly permanent) roof over their head. Thank-you Lifetime Shingles!
I would recommend them to anyone. I would rather have them put on steel then tar shingle.
I am very satisfied with the way that everything turned out. It looks very nice and high quality.
This is our second Metro roof purchased from Lifetime Shingles. The product, though naturally more costly than fiberglass or asphalt, is worth every penny. Resale value is much higher, and the longevity is many times greater. The quality of installation is critical, and these guys really excel.
The company gave us excellent work, excellent quality, excellent materials, overall satisfaction one hundred percent. We are very satisfied with the way the shingles look one hundred percent.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Lifetime Shingles as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys
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