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Can't say enough about Project Manager Lou. He was excellent and kept the project moving along as smoothly as possible. We are very pleased with the end result of our remodel.
From first interview to written estimate to finished project, this company provided service beyond what I expected. Crew arrived on time and worked until project was completed. Workmen answered questions, explained what had to be done and why. A good experience at reasonable cost.
They are reasonably priced, fast service, and great work.
First I'll say I love my new shower, loved the crew, they were skilled, clean, keep me informed. Just very happy with the whole install process. Did I feel pressured by the sales person? Yes and no. I did want the shower updated and we talked about options and which bathroom would be the bette... more
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Legal Info Articles as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys