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Champion Windows are exceptional quality. We were very very pleased with the product. They are spectacular, and Ralph the salesperson was very knowledgable and able to differentiate his product from competitors very well.
The installers and salesperson were both wonderful.
The job was awesome and the employees that came here to work did an awesome job. So far everything is perfect.
I'm giving them a 4, as a pool builder, but I'm a 1 pool maintenance, not as a pool cleaner--a 1 for pool maintenance. It's taken too much of my time or effort to make sure they're through, until that happens I don't give them any recommendation.
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Landon Homes as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys