From beginning to end, everything was handled to my satisfaction. The installers were very professional. All I had to do was sit in my room and they did what they did. I was happy with the quality of the install and the cleanliness of my house after they left. I was very satisfied with all of my dea... more
They were just really good people to deal with.
The owner Sean, I could not of asked for a better representative. He meet our needs and expectations and they quality of service was superb.
Jenkins Restoration kept us in the loop throughout every phase of our restoration project. I highly recommend them!
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Landmark Homes of TN, Inc. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys