LCM expects nothing less than perfection and the customers satisfaction is top priority. Excellent subs and very thorough.
LCM was so easy to work with. I had heard so many terrible stories from friends about contractors, let me tell you that LCM is not your average contractor. They always respond to text,emails, calls almost immediately. Their subs are the best in the business. We did a whole home remodel and couldn't be happier with the final product. The process was actually enjoyable!
Knowledgeable and sticklers for quality work. Having worked with LCM Construction on projects in 5 different homes over a period of several years, they have tackled small projects and large remodels with the same high level of professionalism and attention to detail. Approachable and able to think creatively, Mike, Larry and Jason will always be my first call for home remodel and repair.
Areas Of Satisfaction - Expertise, attention to detail and ability to think outside the box.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of LCM Construction LLC as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys