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We started with a blank slate as we had a side yard that wasn't even sodded. Our consultant, Andy, came out and spent a full morning with us going through a ton of options both from a design standpoint and walking through the materials available. He even created a scaled sketch to help visualize wh... more
My basement renovation was scheduled to take 1 month. The whole process ended up taking 9 months.The carpet was installed in the wrong color and when I informed my project manager he denied it. I gathered evidence and showed it to my insurance company who then contacted Jenkins. Shortly after, Je... more
I was extremely satisfied with both the customer service I received and the quality of work. I would not call any gutter service but Brothers.
A brilliant design service. I can't believe we did this over the phone. Our designer was personable, at the same time professional. And NAILED it on the final design presentation. Thank you. Why isn't everyone taking advantage of this opportunity. Do u offer design services for the kitchen? P... more
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Kings-Men Construction, Inc. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys