Very Professional - Excellent Staff-
Always returns calls in a timely manner/-
Vanessa is the Best!!
Just broke ground-but looking forward to a good building experience.
Have dealt with another builder before-Kent is head and shoulders above them/-
Keep up the good work
Friends home built by Kent
More communication would be better, there could always be more. We are not there where the house is being built.
We have gone through the building process remotely and greatly appreciate Archie calling or texting us on a regular basis updating us on progress on the house and also being willing to take our calls as needed and answer our questions that come up in between our bi-weekly meetings. He's been great to work with.
Chris and especially Carol have been very helpful to me as this is my first time building a custom home.
I would like to see more pictures of the build no matter minuscule it is.
Through the web.
It has been a trying experience doing this on my own as a single, but because of the assertive and helpful Kent staff, I am totally satisfied with the entire process.
Mostly OK with everything, except for the kitchen backsplash and the fireplace hearth/mantle installation. The location of the electrical switches are very confusing as compared to location of their connections.
All along the process, from first to last has been immediately addressed and resolved.
Super helpful and quickly responsive to my concerns. If I build another houses(s), will request Michael to be my PM.
During selections, Vanessa was fantastic.But with technology as it is now, I would have liked to have had web sites to compare options. If you had them, I would have made some different and important decisions.
I heard about them during a home show.
visiting St James and seeing the model homes with Geoff Wright of St James real estate office.
Sometimes it was hard to distinguish in the model homes (and on line) what was an upgrade vs. what's included in the base model.
From the SJP salesman, model homes in STJ and Brunswick Forrest, as well as on-line referrals.
We were on our build site once, for the pre-wall walkthrough. At that point, the materials and workmanship were satisfactory, with the exception of some issues noted by our private home inspector. Our project manager, Archie Medina, uploads progress photos regularly, which we greatly appreciate, as we are still living in NJ.
We were pleased with the way our project manager remediated each of the deficient items raised by our private home inspector.
Our project manager keeps us updated on the build schedule during our twice-monthly phone conferences and through photos uploaded to our Kent share file.
Kent Homes personnel have communicated adequately.
To date, all commitments have been met.
All the Kent employees with whom we have had dealings have been professional. We have not met any subcontractors.
Kent Home employees have been professional and courteous.
We are looking forward to moving into our beautiful home!
Walked through a model and loved it!
Kent Homes is a semi-custom builder allowing the customer significant options. Kent Homes is unique in building roughly 5 homes a month, allowing personal attention to the needs of the customer.
Everything about my experience was excellent, except to matters related to CF Bridge plans
From Brian Galeucia, the Brunswick Forest Sales Rep. They were one of the five builders we could choose from in Cypress Pointe.
My experience with Kent Homes has been very satisfying, except for the companies communication regarding the Cape Fear Bridge Crossing initiative
Justin Kuperus is a terrific project manager. He communicates well and keeps us informed of all that is happening.
Visiting St James.
I heard about Kent Homes through my own research online.
I mostly strongly agree. Because my lot resulted in needing a crawl space, the loggia floor needs to be a deck floor, plus I added a exterior deck since the exit will not be on grade. I would have preferred synthetic flooring rather than treated wood as I believe that will be less maintenance down the road. This was not an option.
My good friends purchased their home from Kent Homes and I liked what i saw.
We will not be recommending Kent unless this turns around quickly and all issues are resolved.
Andrew, my project manager, and Vanessa, my designer, were extremely professional and terrific to work with.
One item I wish Kent did better was on the front end explaining or giving advice on making changes to the floor plan.
I was hoping they would have glass doors that had the internal blinds system. Would be nice if you could add something like that to the selection. As well as the PEX system for plumbing.
Looking at the models at Brunswick Forest in Leland, NC
Everything is good so far. I am actually impressed.
Scott Upchurch our project manager was very personable, professional, and responsive to our requests throughout the build process. It seemed like a few of the subcontractors needed repeated reminders to complete their work, however, Scott followed through and we are very satisfied with the result. We believe Kent is a quality builder and love our new home!
Through Eddie Addison at the St. James Real Estate Sales Office
Scott has been very responsive to all our requests. We have especially enjoyed the photos he has provided so that we could see the progress of the construction process.
So far I would recommend them, but it's too early because our land has just been cleared and we haven't gone through the building process yet.
The budget was never an issue. We like the Bar Harbor layout and that's what we wanted.
So Far, so good but the building process has just started.
We saw 4153 Wyndmere and loved the layout.
Randy Parrish and his team
would have moved out the foundation into the garage, yeilding a larger pantry and added stroage
Master bath / shower
The design and project management teams have communicated very, very well. The finance and admin team have not met this communication standard
Beyond making an extraordinarily detailed process easy, they made it fun.
As I mentioned in a prior note, due to promotions and turnover, our dealings with Elizabeth Hundley were minimal. Most of our dealings through contract and design have been with Ashley Kent and Vanessa Hannant, and they have been wonderful to deal with.
This rating should be attributable to Vanessa, as she has played the vast preponderance of this role.
Vanessa has been extremely accessable.
This was prime reason for selection of Kent
From Brunswick Forest, as one of the approved builders for Cypress Pointe
Everyone is great but we really loved working with Chris Moore. He is awesome.
Keep up the good work!
David Kubes from Brunswick Forest.
Everyone I have dealt with handles everything perfectly. Chris Moore has answers for any question we have. The house looks great from the photos we see. The landscaping looks fantastic. Thanks for a job well done. Joe Bucher
We had a choice of three builders for our neighborhood. We were going with clarke homes but decided we should look at the other 2 builders to see what was offered. Kent homes offered more upgrades in the original price and the craftmanship seemed better.
Visiting models in St. James