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Aaron was professional. Roberto was the hardest worker, kind and considerate, and he left the job site better than it was before he started.
One of the most professional organizations we have had the pleasure of dealing with in a very long time. Would recommend without hesitation.
Bryan was great to work with and they were always on time and worked very hard to meet their timelines. The work was of high quality with a few mistakes that they fixed quickly. As with any service company, make sure there is always a supervisor or the owner on-site to oversee the work. Mistakes onl... more
Since the beginning of my experience with Starlight, they were helpful, informative, showed me all the options that I had, and made the process of buying my house really easy and comfortable. I appreciate Taszia Farrington, she was fantastic, as well as Josh, who is in charge of the subdivision I pu... more
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Jlq Roofing & Siding as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys