Have you had work done by J&K Home Improvement? Let everyone know about your experience by leaving a review!Leave review
Hello - I'm writing this review 1 year post repair. After my roof, siding, and gutters were damaged by hail I was approached by a friend who worked for 123 exteriors. The initial experience of the estimate was simple and hassle free. I expected a hassle free experience, especially since I had a f... more
We were very satisfied and we loved it.
Ravinia always is punctual and does a good job.
Fresh Coat did a great job and we were very happy with the workers and the communication we received. This was an Condo Association so we needed to communicate with the home owners and we received calls about the scheduling and all owners were happy.
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of J&K Home Improvement as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys